Network Development Manager

Amazon's network is a key differentiator for Amazon Cloud Computing and Web Services (AWS), enabling the global operation of thousands of applications across hundreds of thousands of servers worldwide. The AWS Networking team develops and operates the network platform for all of Amazon including e-commerce products and cloud computing solutions. This platform is industry-leading for its efficiency, throughput and reliability, and it is critical to the success of hundreds of thousands of AWS customers.

The Network Development Manager of GCNA Delivery will deliver and enable Internet and border-network connectivity experience that sets the global standard for AWS network performance, availability, security and cost for our customers. The manager will be part of a team owning the planning and delivery of all Amazon border and internet network connectivity.

Key job responsibilities:

• Lead a team of highly qualified network development engineers and work with partner teams.
• Be a technical and solution-oriented person with the ability to deep dive and break down complex tasks.
• Ensure that design, management, implementation and deployment operations are sound and executed at scale, safely keeping AWS ahead of customers' demand.
• Continuously promote safe delivery through change control, automation, innovation and operational excellence initiatives.
• Focus and manage operations and process optimization using relevant data, metrics and dashboarding techniques.
• Keep close and collaborate with internal customers, partner teams and other stakeholders on Internet capacity delivery operations, planning and initiatives.

A day in the life:

• Operational Excellence: As a manager within the Networking team you will be expected to drive operational excellence in everything we do. This includes creating sane processes and procedures to improve efficiency in our day-to-day tasks and projects.
• Operational Measurement and Optimization: As a Network Engineering manager you will be expected to drive quality into the metrics we report and to create mechanisms to assist us in focusing on the areas that give us the best ROI.
• Technical Leadership: As a manager of a highly technical team, which has responsibility for performance and operational availability of the Amazon global Internet network, you will be expected to have a deep knowledge of your area.
• Goal Setting and Delivery: You will directly own defining or refining and delivering strategic goals for your team.
• Performance Management/Team Health: You will own all facets of performance and career management for the team.
• Recruiting and Hiring: You will hire quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth.
• Automation: You will be heavily involved in developing automation, as well as setting our sister automation teams’ roadmap.
• 12x7 Oncall: As the manager of this team, you will be expected to be part of a 12x7 management escalation rotation.

The successful candidate will have a proven track record of success in driving operational excellence, including coordinating and driving issues to resolution utilizing excellent judgment skills. Experience in building and managing a team of strong technical people, and prior ownership of the operation of a mission-critical team is crucial to success.

Basic Qualifications:

• 8+ years of technology role experience.
• Experience working in a large-scale networking environment.

Preferred Qualifications:

• Experience hiring, developing, and managing high-performing technical teams.
• Bachelor’s degree, or a Master’s degree and experience working in a large-scale networking environment.
• High degree of organizational skill and be very detail-oriented.
• Must be able to interact with and influence people at all levels and have excellent communication skills.

Acknowledgement Of Country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE Statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.