Overview
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. The Data Center Capacity Delivery Asia-Pacific Controls Deployment and Service (DCCD APAC CDS) team delivers and services the control systems that monitor and ensure the health of our data centers, covering controls deployments, projects, service, colocated controls, systems, fleet, on‐call support, and governance.
Team
The DCCD APAC CDS team is a diverse group of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other roles. Collaboration across AWS is essential to providing safety and security while delivering high capacity at low cost.
Responsibilities
Controls Deployment & Service Technicians support building automation systems, including Building Management Systems (BMS) and Electrical Power Monitoring Systems (EPMS).
- Deploy new BMS or EPMS installations during construction and upgrade existing facilities.
- Implement Amazon hardware in colocated environments and provide regional servicing expertise.
- Manage technical projects from provisioning to sensor calibration, supervise contractors, and ensure compliance with safety and quality standards.
- Provide commissioning support, root‐cause analysis, system documentation, and follow change‐management processes.
- Mentor facilities teams, collaborate with vendors on Factory Witnessed Tests, and recommend design improvements.
- Respond to emergencies, manage on‐call rotations, oversee service agreements, and prioritize work through ticketing systems.
Key Job Responsibilities
Deploy and maintain critical systems across multiple data centers, ensuring optimal performance through diagnostics and hardware maintenance; manage installations, supervise contractors, and maintain safety and quality standards; drive operational excellence through commissioning support and documentation; enable team success through mentoring and vendor collaboration; deliver reliable service with on‐call support and prioritization through ticketing.
Day in the Life
- Engage in emerging technologies such as machine learning, AI, IoT, serverless computing, and custom processors.
- Represent Amazon in building relationships across stakeholders during data center delivery.
- Build and operate infrastructure at a global scale.
- Enjoy continuous growth and learning with access to industry‐leading training and courses.
Basic Qualifications
- 4+ years of data center engineering experience.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
- Knowledge of network design and low‐voltage cabling.
- Experience in data center engineering or operations.
- Ability to thrive at the pace and scale of Amazon.
- Ability to work independently and manage multiple competing priorities.
- Willingness to collaborate with peers worldwide and to travel domestically or globally as needed.
Preferred Qualifications
- Experience in relevant work.
Equal Opportunity & Accessibility
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need accommodations, visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
Acknowledgement of Country
Amazon acknowledges the Traditional Custodians of the country in Australia and pays respect to their elders past and present and to all Aboriginal and Torres Strait Islander peoples.
Employer
Amazon Corporate Services Pty Ltd – Job ID: A3177391
Controls Technician, APAC Controls Deployment & Service in Melbourne employer: Amazon Web Services (AWS)
At Amazon Web Services, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Data Center Network Development Engineer, you'll have access to unparalleled growth opportunities within a global leader in technology, all while working in a state-of-the-art facility that prioritises safety and operational excellence. Join us to be part of a team that values your contributions and supports your professional development in a fast-paced, rewarding environment.
