CMMS Engineer, InfraOps in Melbourne

Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment.

We are currently seeking a CMMS Engineer to serve as a system master expert within Amazon data center region. Ideal candidates will possess the ability to design, develop and deploy innovative solutions to address operational challenges. This role requires both individual delivery as well as the ability to work within multi-disciplinary teams. The scope of this role will include but not be limited to owning the process from start to finish with deploying the EAM platform in your data center region. Working to support local data center teams with asset collection; maintenance schedules, reporting, and training. As part of the global EAM team, you will help drive global processes and document development. This role acts as the gatekeeper for mission critical data in EAM, responsible for the accuracy and reports produced in EAM. You will be required on a frequent basis to help develop systems enhancement modules of core and advanced modules to meet Regional or Global business requirements. There will be 20% travel when launching new locations.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities

The CMMS Engineer will be responsible for setup and maintaining site asset data through Hexagon EAM. The engineer will work within the data centers to ensure that asset details are captured to match the digital record. They will work with corresponding teams to align and schedule maintenance within the CMMS application. The engineer will proactively perform routine data scrubs, identify and correct any anomalies, while continuously looking for ways to automate and enhance processes. They will also plan and conduct training and workshop sessions for large audiences within the organization.

A day in the life

CMMS Engineers connect AWS data center operations teams with the systems that track physical equipment. They tag and catalog new equipment as sites grow, support staff through Slack and training, schedule preventive maintenance, and keep asset records accurate. They also handle administrative work and contribute to projects that improve the tools the team relies on. It's a hands-on role blending fieldwork, customer support, and system upkeep - ensuring every piece of data center equipment is properly tracked, maintained, and ready to support reliable operations.

About The Team

The CMMS team is part of AWS Data Center Availability Team, responsible for the Enterprise Asset Management (EAM) systems that keep our physical infrastructure organized, maintained, and audit-ready across data center sites. We work closely with multiple teams including Data Center Operations, Field Engineering, and Infrastructure Reliability teams to make sure every asset is accurately tracked and properly scheduled for maintenance. Our team combines on-site fieldwork with system administration, and we're continually looking for ways to automate manual processes and improve the tools our stakeholders depend on daily.

Basic Qualifications

• 3+ years of Computerized Maintenance Management System (CMMS) experience
• 2+ years of electrical and mechanical facilities maintenance experience
• Bachelor's degree in engineering or equivalent, or 3+ years of facilities management experience
• Detail-oriented, comfortable walking large facilities, and precise with data entry.

Preferred Qualifications

• 5+ years of Computerized Maintenance Management System (CMMS) experience
• 2+ years SQL Server database query and reporting experience using ETL, data warehouse, and SSAS/SSRS tools.
• Working knowledge in EAM equipment hierarchy, object coding and naming convention.

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.