At a Glance
- Tasks: Manage and optimise business opportunities while collaborating with global teams.
- Company: Join Amazon Web Services, a leader in cloud technology.
- Benefits: Competitive salary, inclusive culture, and career growth opportunities.
- Other info: Diverse team environment with a focus on customer success.
- Why this job: Make an impact in the fast-paced world of cloud innovation.
- Qualifications: 7+ years in business development and cloud technology experience required.
The predicted salary is between 135000 - 165000 $ per year.
AWS Enterprise Support includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Enterprise Support and our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
AWS Enterprise Support customers rely on us when running their business critical workloads on the AWS platform, and our Technical Account Managers (TAMs) and cloud support engineers are the primary daily touch-point for those customers. Customers include very large Enterprises, Public Sector companies, as well as fast growing businesses and internet companies. Unlike most support organizations, AWS Support is a self-standing business with revenue and P&L responsibility and one of the fastest growing businesses within AWS.
Key job responsibilities
- Manage and optimize the opportunity pipeline for both new business
- Identify and analyze pipeline patterns to inform strategic business decisions
- Prepare and present business reviews to the senior Sales and BD management team
- Design and execute controlled experiments to refine support offerings, enhance differentiation, and drive commercial innovation
- Earn Trust with key stakeholders from CxO level to technical decision-makers
- Partner closely with Account Managers to review and qualify opportunities, ensuring proper tracking through SFDC
- Drive engagement with AWS Global Sales (AGS) teams to maximize enterprise support adoption
- Drive the creation and promotion of customer success stories and case studies
- In collaboration with Field Enablement, create training programs to ensure sales teams can articulate the value proposition of AWS Enterprise Support
- Collect and channel customer feedback to drive continuous product improvements
- Collaborate with global teams to implement strategic initiatives and best practices
- Support the implementation of new programs acceleration and Enterprise Support pricing promotions
A day in the life
Support the implementation of new programs acceleration and Enterprise Support pricing promotions.
Basic Qualifications
- 7+ years of developing, negotiating and executing business agreements experience
- 7+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience
- 7+ years of Go-To-Market, Business Development, Sales, or Consulting experience
Preferred Qualifications
- Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner
- Experience working in a sales organization
Acknowledgement Of Country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE Statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.
AWS Support Business Development Manager employer: Amazon Web Services (AWS)
At Amazon Web Services, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Data Center Network Development Engineer, you'll have access to unparalleled growth opportunities within a global leader in technology, all while working in a state-of-the-art facility that prioritises safety and operational excellence. Join us to be part of a team that values your contributions and supports your professional development in a fast-paced, rewarding environment.
