24x7 Incident Response Lead for Critical Cloud Incidents

24x7 Incident Response Lead for Critical Cloud Incidents

Full-Time 90000 - 110000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead incident response for critical cloud incidents and manage customer communications.
  • Company: Join Amazon Web Services, a leader in cloud technology.
  • Benefits: Competitive salary, flexible work options, and career advancement opportunities.
  • Other info: Dynamic team environment with a focus on innovation and growth.
  • Why this job: Make a real difference by resolving high-impact issues for top customers.
  • Qualifications: 3+ years in Major Incident Management and strong communication skills required.

The predicted salary is between 90000 - 110000 $ per year.

Amazon Web Services Australia Pty Ltd is seeking an Incident Management Engineer to lead incident response for our most critical customers.

You will own customer communications, provide emergency response, and coordinate with Engineering Teams to resolve high-impact workloads.

The role requires strong written and verbal communication, 3+ years in Major Incident/Problem Management, and 5+ years in related IT roles.

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24x7 Incident Response Lead for Critical Cloud Incidents employer: Amazon Web Services (AWS)

At Amazon Web Services, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Data Center Network Development Engineer, you'll have access to unparalleled growth opportunities within a global leader in technology, all while working in a state-of-the-art facility that prioritises safety and operational excellence. Join us to be part of a team that values your contributions and supports your professional development in a fast-paced, rewarding environment.

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Contact Details:

Amazon Web Services (AWS) Recruitment Team

We think you need these skills to ace 24x7 Incident Response Lead for Critical Cloud Incidents

Incident Management
Customer Communication
Emergency Response
Coordination with Engineering Teams
Major Incident Management
Problem Management
Written Communication