Director, 3P Marketplace, International Seller Services in Sydney

This is a general management role with full ownership of the Australian 3P Marketplace. You will lead a cross-functional team spanning account management, program management, and seller operations, owning a significant and rapidly scaling P&L. Your job: grow selection strategically, transform the operating model through AI and automation, and make Amazon.com.au the obvious choice for Australian Sellers. You’ll define the strategy, build the team, and deliver the results — with the autonomy to move fast and the accountability that comes with it. This role is based in Sydney, Australia and reports into the VP of International Seller Services.

Key job responsibilities

• Growth & Strategy
• Define and own the 3P Marketplace strategy for Australia. Set the ambition, align stakeholders, and make the hard trade-offs between selection breadth, Seller quality, and speed to market.
• Strategically grow the Australian catalogue by recruiting high-value Selling Partners and driving adoption of FBA, Advertising, Brand Registry, and other key programs.
• Own a complex P&L end-to-end. Drive sustainable, profitable growth while balancing investment in long-term capability building.
• Personally lead negotiations with top Australian and international brands to bring them onto the platform as 3P Sellers.
• Transformation & Innovation
• Lead the transformation of the Australia 3P organization to be AI-first — automating Seller queries, operational reporting, WBRs/QBRs, and decision-making based on Seller performance, inputs, and cost to serve.
• Reimagine the end-to-end Seller journey — from onboarding to listing to account health — removing friction and building tools that let Sellers scale without hand-holding.
• Raise the bar on what 3P Sellers deliver to customers: faster delivery, better product quality, seamless returns.
• Partner with regional and global teams (Retail, Product, Technology, Operations) to co-develop programs, influence product roadmaps, and scale what works beyond Australia.
• People & Influence
• Build, develop, and retain a high-performing team of account managers and program managers. Set a high bar for talent, coach leaders, and create an environment where people do their best work.
• Be the external voice of Amazon’s marketplace in Australia — championing the story that Amazon empowers small- and medium-sized businesses to grow and reach more customers.

Basic Qualifications

• Bachelor's degree in business, economics, engineering, or equivalent professional experience.
• Extensive progressive leadership experience, including managing large, multi-layered teams across multiple functions in a high-growth or scaled environment.
• Hands-on P&L ownership of a large, complex business in online commerce, technology, retail, or marketplace industries, with demonstrated ability to drive sustainable and profitable growth at scale.
• Demonstrated track record of building and scaling marketplace or e-commerce businesses, with measurable impact on selection growth, revenue, or seller acquisition.
• Strong analytical skills with experience defining, tracking, and acting on KPIs to drive strategic decision-making.
• Experience developing and executing multi-year business strategies in fast-paced, ambiguous environments.

Preferred Qualifications

• MBA or advanced degree in a relevant field.
• Experience at Amazon with Retail or 3P marketplace operations (2+ years preferred).
• Experience with AI/ML tools and automation strategies to drive operational efficiency at scale.
• Demonstrated ability to lead and motivate multi-layered regional teams while working cross-functionally with engineering, product, and business stakeholders.
• Experience working in a matrixed, global organization with track record of driving alignment across geographies.
• Knowledge of the Australian retail and e-commerce landscape, including regulatory and competitive dynamics.
• Strong verbal and written communication skills with demonstrated experience engaging and influencing senior executives.