Amazon's AWS Support Incident Detection and Response team seeks an Incident Management Engineer to lead critical incident response for our most demanding customers. You will own communications, engage engineering teams, and drive resolution during major incidents, including leading calls with stakeholders across functions.
The role requires strong written and verbal communication, multi-timezone collaboration, and a proactive mindset to prevent outages.
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Bilingual Incident Management Engineer (Korean/English) in Sydney employer: Amazon Inc.
At Amazon Web Services (AWS), we pride ourselves on being a leading employer in the cloud technology sector, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through extensive training programs and mentorship opportunities, ensuring that every team member can advance their career while enjoying a healthy work-life balance. With a culture that values diversity and inclusion, AWS provides a unique opportunity to work with cutting-edge technologies in a supportive atmosphere, making it an exceptional place for Cloud Support Engineers to thrive.
