At a Glance
- Tasks: Lead and develop a team to optimise delivery processes in our Fulfillment Center.
- Company: Join Amazon, a global leader in e-commerce with a commitment to innovation.
- Benefits: Enjoy competitive pay, flexible shifts, and opportunities for career growth.
- Other info: Work in a dynamic environment with a focus on safety and teamwork.
- Why this job: Make a real impact by improving customer satisfaction and operational efficiency.
- Qualifications: Experience in operations management and strong leadership skills required.
The predicted salary is between 67500 - 82500 $ per year.
We're seeking for an experienced Operations Area Manager to join our Customer Fulfillment team for our Fulfillment Center in Jandakot for a 12 month Fixed-Term Contract. As an Operations Area Manager, you'll be directly responsible for leading and developing a team of Section Managers and their direct reports in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded. Please note the shift pattern is based on 4 days on and 3 days off.
Key Job Responsibilities
- Leading and developing a team of Operations Section Managers and their direct reports.
- Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site.
- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality.
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
- Partnering with the management team to establish and maintain quality control standards.
- Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives.
Basic Qualifications
- Working experience in Operations, Supply Chain, Logistics, or large-scale retail store management environment.
- Direct management experience for employees and their performance.
- Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships.
- Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes.
- Excellent communication skills, both verbal and written.
- Experience troubleshooting problems and offering solutions to streamline complex challenges, or experience in creating process improvements with automation and analysis.
Preferred Qualifications
- Experience with performance metrics and process improvement.
- Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook.
- Bachelor’s Degree from an accredited university or equivalent qualification.
Operations Area Manager employer: Amazon Inc.
At Amazon Web Services (AWS), we pride ourselves on being a leading employer in the cloud technology sector, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through extensive training programs and mentorship opportunities, ensuring that every team member can advance their career while enjoying a healthy work-life balance. With a culture that values diversity and inclusion, AWS provides a unique opportunity to work with cutting-edge technologies in a supportive atmosphere, making it an exceptional place for Cloud Support Engineers to thrive.
