At a Glance
- Tasks: Lead and innovate logistics operations to ensure timely package delivery.
- Company: Join Amazon, a global leader in e-commerce and logistics.
- Benefits: Enjoy subsidised health insurance and career growth opportunities.
- Other info: Dynamic work environment with a focus on continuous improvement.
- Why this job: Make a real impact on customer satisfaction while leading high-performing teams.
- Qualifications: Strong leadership skills and a passion for problem-solving.
The predicted salary is between 101250 - 123750 $ per year.
At Amazon, we are always looking for highly passionate, driven, and customer-obsessed leaders who thrive in fast-paced environments and love tackling complex challenges.
Our Operations Managers are the backbone of Amazon Logistics (AMZL), ensuring that every package moves efficiently through our network and reaches our customers on time, every time.
This isn’t just an operations role—it’s an opportunity to lead, innovate, and make a real impact on the way we deliver smiles to millions of customers.
If you are someone who loves problem-solving, driving continuous improvement, and leading high-performing teams, this is the role for you!
The Operations Manager (OM) is a critical leadership role responsible for overseeing daily logistics operations, driving process improvements, ensuring safety and compliance, and leading teams to meet Amazon’s customer promise.
As an OM, you’ll be directly responsible for supervising a team of Shift Managers and their direct reports meanwhile, you will report to the Site Lead of your Delivery Station.
Please note, this role will work Sortation Shift and will require early morning starts.
- Key job responsibilities
- Manage and develop a team of Shift Managers and their direct reports.
- Proxy duties for the Site Lead.
- Review the operational forecast and determine productivity requirements the delivery station.
- Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
- Proactively identify and lead process improvement initiatives and Lean tools.
- Analyze shift performance against relevant business objectives, and put in place actions to improve our operational excellence.
- Manage resource (manpower) plan and oversee shifts patterns managed by direct reports including hours booking and staff holiday management.
- A day in the life
You will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible.
Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met.
About the team
Amazon Logistics (AMZL) handles ‘last mile’ delivery duties in partnership with third-party distribution businesses.
We utilize creative thinking and continuous improvement initiatives to get millions of products for dispatch to our delivery teams.
Our goal is to make our customers’ delivery experience as smooth as possible while focusing on continuous improvement.
There are two sides to what we do.
Our ‘under the roof’ (UTR) associates process millions of products for dispatch to our delivery teams.
Meanwhile, our ‘on the road’ (OTR) people ensure the safe and timely delivery of packages to our customers.
- Why Amazon
- There are a great range of benefits that make Amazon a great place to work, including:
Subsidized health insurance for employees and their dependents.
- Opportunities for career growth across a global organization.
- A collaborative , inclusive culture that values learning, innovation, and continuous improvement.
What unites Amazon employees across teams and geographies is that we’re all striving to delight our customers.
Whether delivering packages to doorsteps, launching a fulfillment center, or innovating with technology, we create ideas, services, and products that make life easier for millions of customers.
What unites Amazon employees across teams and geographies is that we’re all striving to delight our customers.
Whether delivering packages to doorsteps, launching a fulfillment center, or innovating with technology, we create ideas, services, and products that make life easier for millions of customers.
- What can I earn as an Operations Manager
- #J-18808-Ljbffr
Senior Operations Manager in Melbourne employer: Amazon Inc.
At Amazon Web Services (AWS), we pride ourselves on being a leading employer in the cloud technology sector, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through extensive training programs and mentorship opportunities, ensuring that every team member can advance their career while enjoying a healthy work-life balance. With a culture that values diversity and inclusion, AWS provides a unique opportunity to work with cutting-edge technologies in a supportive atmosphere, making it an exceptional place for Cloud Support Engineers to thrive.
