Bilingual Incident Management Engineer

Bilingual Incident Management Engineer

Full-Time 75600 - 92400 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead incident response and manage communications during critical events for enterprise customers.
  • Company: Join AWS, a leader in cloud technology with a global impact.
  • Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
  • Other info: Work in a supportive team with a focus on continuous improvement.
  • Why this job: Make a difference by solving complex problems and mentoring others in a dynamic environment.
  • Qualifications: Bilingual in Korean and English, with strong analytical and technical skills.

The predicted salary is between 75600 - 92400 $ per year.

Amazon Web Services (AWS) in Australia is seeking an experienced Incident Management Engineer to lead critical incident response for enterprise customers.

The role requires strong analytical ability, deep technical experience, and excellent communication to manage incidents across global teams.

Core hours are 9am–5pm AEST with weekend/public holiday rotation. You will own communications during high-impact events and mentor peers while driving process improvements.

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Bilingual Incident Management Engineer employer: Amazon Inc.

At Amazon Web Services (AWS), we pride ourselves on being a leading employer in the cloud technology sector, offering a dynamic work environment that fosters innovation and collaboration. Our commitment to employee growth is evident through extensive training programs and mentorship opportunities, ensuring that every team member can advance their career while enjoying a healthy work-life balance. With a culture that values diversity and inclusion, AWS provides a unique opportunity to work with cutting-edge technologies in a supportive atmosphere, making it an exceptional place for Cloud Support Engineers to thrive.

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Contact Details:

Amazon Inc. Recruitment Team

We think you need these skills to ace Bilingual Incident Management Engineer

Analytical Ability
Incident Management
Technical Experience
Communication Skills
Process Improvement
Mentoring
Team Collaboration