At a Glance
- Tasks: Coordinate workshop operations and maximise technician productivity in a fast-paced environment.
- Company: Join Alto Castle Hill, a trusted name in the Australian automotive industry for over 65 years.
- Benefits: Competitive salary, performance incentives, career development, and ongoing training.
- Other info: Enjoy a supportive culture and modern facilities with long-term career opportunities.
- Why this job: Make a real impact by leading a dynamic team and working with multiple automotive brands.
- Qualifications: Experience as a Workshop Controller or Senior Technician, strong leadership skills, and a current NSW Driver Licence.
The predicted salary is between 66150 - 80850 $ per year.
At Alto Castle Hill, we're looking for an experienced and driven Workshop Controller to play a pivotal role in the daily operation of our busy service department. Representing multiple automotive brands, this is an exciting opportunity for a workshop professional who thrives in a fast-paced environment and is passionate about delivering exceptional customer and business outcomes.
About the Role
As Workshop Controller, you will be responsible for coordinating workshop operations, maximising productivity, ensuring quality workmanship, and supporting the Service Manager in achieving departmental targets. You will be the crucial link between Service Advisors, Technicians, Parts and Management, ensuring repairs are completed efficiently, safely and to manufacturer standards.
Key Responsibilities
- Control and prioritise workshop loading to maximise technician productivity.
- Allocate repair orders effectively based on technician skill levels and availability.
- Monitor vehicle progress and ensure repair completion within promised timeframes.
- Maintain high standards of workmanship, efficiency and quality control.
- Support and mentor technicians to achieve individual and team performance goals.
- Work closely with Service Advisors and Parts to ensure seamless workflow.
- Identify and resolve workflow bottlenecks and operational challenges.
- Ensure compliance with manufacturer requirements, dealership processes and workplace safety regulations.
- Assist in achieving labour sales, productivity and customer satisfaction targets.
What We’re Looking For
- Previous experience as a Workshop Controller, Foreman or Senior Technician within a dealership environment.
- Strong leadership and people management skills.
- Excellent workshop planning and organisational abilities.
- Sound diagnostic and technical knowledge across a range of vehicle brands.
- Strong communication and problem-solving skills.
- Ability to work under pressure and manage multiple priorities.
- Current NSW Driver Licence.
- Experience in a multi-franchise dealership will be highly regarded.
What’s On Offer
- Competitive salary package with performance incentives.
- Opportunity to work with multiple automotive brands.
- Career development and progression within the Alto Group.
- Ongoing manufacturer and leadership training.
- Supportive management team and positive workplace culture.
- Modern facilities and a busy workshop environment.
- Stability and long‑term career opportunities with one of Australia's leading automotive groups.
About Alto Group
For over 65 years, the Alto Group has been a trusted name in the Australian automotive industry. Our success is built on delivering exceptional customer experiences, developing our people, and creating a workplace where individuals can thrive and grow their careers. If you’re an experienced workshop professional ready to take the next step in your career, we’d love to hear from you.
Workshop Controller in Sydney employer: Alto Group
Alto Castle Hill is an exceptional employer, offering a dynamic work environment within one of Sydney's leading automotive groups. With a strong focus on customer satisfaction and teamwork, employees benefit from genuine career growth opportunities, competitive remuneration, and the chance to work with some of the most respected automotive brands in the industry. Join a supportive team that values continuous improvement and provides a high-energy atmosphere, perfect for those looking to advance their careers in the automotive sector.
