At a Glance
- Tasks: Coordinate client appointments and provide a welcoming experience in a vibrant health clinic.
- Company: Join Altius Group, a leading provider of corporate health programs in Australia.
- Benefits: Enjoy team incentives, learning opportunities, and a supportive workplace culture.
- Other info: Opportunities for career growth and a fun, energetic work environment.
- Why this job: Be part of a dynamic team making a real difference in client health experiences.
- Qualifications: Experience in scheduling or reception, with strong communication skills.
The predicted salary is between 47250 - 57750 $ per year.
About Us: As part of Altius Group, Executive Health Solutions is the leading provider of corporate health programs throughout Australia. We are seeking a full-time motivated Client Services Liaison to work in our Health Assessment Centre located in Darlinghurst.
Your new role: Are you looking for a dynamic and varied role where no two days are the same? As a Client Service Liaison, you'll have the opportunity to work with a broad range of stakeholders and clients in a professional and fast-paced environment. This is a 3-day-a-week role working Monday & Tuesday, with flexibility for the third day.
Requirements
- Coordinate and book appointments for corporate and private clients, ensuring compliance with KPIs.
- Provide a welcoming and supportive experience for clients during their clinic visits.
- Welcome clients with a light breakfast before their assessments, ensuring they start their experience on a positive note.
- Ensure the space remains tidy and ready for the next client.
- Perform general office administration tasks, including invoicing and record keeping.
- Handle incoming phone calls and respond to client inquiries.
- Act as a liaison between clients, doctors, and other healthcare professionals.
- Organize and manage the filing and screening of medical records.
- Monitor and facilitate the timely completion of client medical reports.
- Support the Manager with various tasks as needed.
What You'll Bring
- Experience in appointment scheduling or reception, ideally within a medical or allied health environment.
- Polished written and verbal communication, with confidence dealing with senior executives.
- Strong attention to detail and ability to manage multiple appointment types.
- A proactive, customer-focused mindset.
- Confidence using booking systems, Excel, and document management tools.
Benefits
- Small Clinic, Big Vibes: Be part of a close-knit, supportive team.
- Performance Rewards: Team-based KPI incentives (gift cards and bonuses).
- Learning & Development: Annual education allowance.
- Positive Culture: Regular team activities and a genuinely friendly workplace.
- Career Pathways: Opportunities to grow within the Altius Group.
Join a dynamic, forward-thinking preventative health company where you'll be part of a fun, energetic team at our vibrant Darlinghurst clinic. We're all about support and celebrating achievements, and you'll get plenty of that here! From hands-on training to career development opportunities, we’re ready to help you thrive. Altius Group is an Equal Opportunity Employer and an inclusive workforce. We believe in the strength of diversity and inclusion, and we strongly encourage those who identify with any minority groups to apply for a role with us.
Client Service Liaison in Sydney employer: Altius
At Altius, we pride ourselves on being a compassionate employer dedicated to improving lives through high-quality rehabilitation services. Working from our Campbelltown office, you'll enjoy a supportive work culture that fosters professional growth and offers extensive training opportunities, empowering you to make a meaningful impact in the community. Join us and be part of a diverse team that values inclusion and encourages career progression in a rewarding environment.
