Quality Analyst – Malaga

Utilize your analytical laboratory skills and experiences to support our national QA / QC team in managing clients' quality matters.

Imagine your future with us at ALS, where we encourage you to dream big. When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive. Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.

ALS Geochemistry is seeking a Quality Analyst to join our national Quality team. In this full-time role, you will investigate and manage quality matters relevant to our clients. You will handle client incidents by conducting internal investigations with various laboratory stakeholders and providing clear, scientifically accurate communication on quality matters. This position reports to the Regional Quality Manager, Australasia.

Responsibilities include but are not limited to:

• Communicate with the client upon receipt of a query and maintain timely correspondence until the query is resolved.
• Lead the internal investigation process in conjunction with various stakeholders in the laboratory, providing direction for laboratory personnel.
• Ensure the investigation proceeds promptly within the laboratory and regular feedback is provided to the client.
• Communicate with clients on the outcome of investigations, including assessing and reporting re-assays.
• Assemble summary reports in various formats (excel, word, pdf etc.) for both internal (laboratory) and external purposes (client).
• Be an active member of national and global QA/QC groups by participating and contributing to peer groups.
• Be active in local, national, and global auditing teams.
• Other QA/QC duties as assigned by the Regional Quality Manager.

The essentials:

• Related tertiary qualification.
• Demonstrated experience in an analytical laboratory (Geochemistry preferred, but other streams are also acceptable).
• Ability to effectively handle escalations and time-critical issues.
• Excellent computer skills, including MS suite.
• Excellent command of the English language, both verbal and written.
• Good judgement of interaction with external parties (clients).
• Knowledge and experience with basic statistics.
• Ability to systematically analyze information and identify possible causes and consequences.
• Strong interpersonal and organizational abilities.
• Demonstrated judgement, creativity, integrity, and ability to problem solve.

At ALS, our people drive our success. We are a diverse and dedicated community united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. We support our people to expand their skills and develop new ones so they can reach their full potential.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work. At ALS, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. ALS is proud to be an equal-opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognized and valued.

To be eligible to work at ALS you must be an Australian Citizen, Permanent Resident or either hold or be able to obtain a valid working visa.

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.