At a Glance
- Tasks: Provide admin support and customer service in a healthcare setting across three stunning Alpine locations.
- Company: Alpine Health, serving the beautiful Northeast Victoria region.
- Benefits: Competitive pay, salary packaging, flexible public holiday swaps, and EAP support.
- Other info: Experience the beauty of skiing and gourmet food in your downtime!
- Why this job: Join a dynamic team and make a difference in patient care while enjoying breathtaking surroundings.
- Qualifications: Post-secondary diploma or certificate in Health Administration or similar required.
The predicted salary is between 40500 - 49500 $ per year.
Casual Positions available across all 3 Alpine Health sites - Myrtleford, Mount Beauty & Bright.
Role Overview: The Client Services Administration Officer is responsible for the provision of medical record, administrative and customer service support to the acute site services across Alpine Health, and to contribute to the effective and efficient operation of services through active participation as a member of the Corporate and Health Information teams. The Client Services Administration Officer will have skills including well developed interpersonal and communication skills, with an excellence in customer service, respect for confidentiality and the ability to recognise and deal appropriately with sensitive issues.
Key Responsibilities:
- Medical Records: Has responsibility for the daily and long-term administrative activities associated with the patient/client medical records including the accuracy, maintenance, storage and retrieval of medical records, computer data entry and medical record documentation for all patients/clients receiving a service on the site (in-patients, Urgent Care).
- Finance and Statistics: Responsible for the accurate collection, calculation and presentation of hospital wide statistics. Responsible for the efficiency and timeliness of specific financial activities.
- Reception: Has responsibility for ensuring an efficient, timely and quality telephone and reception service for site.
- General Site Administrative Support: Responsible for ensuring the efficient, timely and cost effective general administrative procedures of the health service site, including daily mail, ordering of stationery and printing supplies, attending meetings, maintaining site filing systems and providing information technology support.
Post-secondary Diploma or Certificate Cert. IV or similar in Health Administration or similar.
Our Region: Alpine Health comprises three multi-purpose health services across the stunning Alpine Region of Northeast Victoria. We are in the heart of Alpine country and boast skiing, scenic walking/hiking trails in our local area, including the majestic Mt. Hotham and Falls Creek. We are close to world class Gourmet Food and Wine Region, including King Valley, Rutherglen, Glenrowan and Milawa Gourmet regions. We are only 40-60 minutes from the regional centres of Wangaratta and Albury Wodonga.
The successful applicant will benefit from:
- Competitive remuneration, novated leasing and full salary packaging benefits available.
- If you have relocated permanently you may also be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
- Option to be able to swap any existing public holiday to another religious holiday or day of significance of your choice.
- Employee Assistant Programs (EAP) Support for our diverse workforce.
Client Services Administration Officer in Bright employer: Alpine Health
Alpine Health is an exceptional employer that prioritises the well-being and development of its employees in the beautiful region of Victoria. With a strong focus on flexible work arrangements, a supportive work culture, and ample opportunities for professional growth, Alpine Health fosters an environment where team members can thrive while making a meaningful impact in the community. Join us to be part of a dedicated team that values collaboration and innovation in healthcare.
