At a Glance
- Tasks: Install and commission energy storage systems while providing top-notch customer support.
- Company: Join Alpha ESS, a leader in renewable energy solutions in Australia.
- Benefits: Gain hands-on experience, competitive salary, and opportunities for career growth.
- Other info: Dynamic international work environment with excellent career development opportunities.
- Why this job: Make a real difference in the renewable energy sector and help shape a sustainable future.
- Qualifications: Recent graduates in Electrical/renewable industry with installation and troubleshooting skills.
The predicted salary is between 62208 - 76032 $ per year.
Alpha ESS Australia is a subsidiary of Alpha Energy Storage Solution Co., Ltd.
We are a leading energy storage solutions company in the Australian market committed to transforming Australia into a renewable energy superpower.
Our team in Australia provides innovative and reliable energy storage solutions that help customers reduce energy costs and help contribute to a more sustainable future.
Job Description
- On-Site Technical Support: Install and commission energy storage systems on - site. Follow standards. Fix malfunctions fast, diagnose accurately, and record details.
- Customer Training and Guidance: Train customers on storage system operation, maintenance, and troubleshooting.
- Product Quality Feedback: Gather customer feedback on product quality, performance, and new needs. Report to help product improvement and quality tracing.
- Technical Documentation Management: Write service reports, organize equipment materials, and update as products change.
- Customer Relationship Maintenance: Keep in touch with customers, visit to learn needs, answer inquiries and complaints, and protect company image.
Qualifications
- Outstanding recent graduates in the Electrical/renewable industry, PV/ESS experience is highlighted.
- Skilled in electrical equipment installation, commission, and repair. Ability to analyze circuits and diagnose faults.
- Familiar with Australian/international codes but not limit to AS/NZS 3000:2018, AS/NZS 3008.1&2:2017, AS/NZS 4777.1&2:2024, IEC 62619, IEC 62477, IEC 62109, UL1973, UL 9540. etc.
- Excellent written and verbal communication skills in English.
- Team player with the ability to collaborate with other departments to resolve complex issues.
- Applicants with a driver's license are preferrable.
- International Work Environment & Broad Career Development
- #J-18808-Ljbffr
Key Account Technical Support Engineer in Brisbane employer: AlphaESS Australia
AlphaESS Australia is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those passionate about marketing in the renewable energy sector. With a focus on employee growth, you will have access to ongoing training and development opportunities while working in a vibrant environment that encourages innovation and teamwork. Located in Australia, you'll enjoy a balanced lifestyle with the chance to make a meaningful impact through your work in sustainable energy solutions.
