At a Glance
- Tasks: Support clients in planning unforgettable travel experiences from start to finish.
- Company: Alma Aventurera, a trusted name in personalised travel support.
- Benefits: Fully remote work, exclusive travel perks, and professional development opportunities.
- Other info: Flexible schedule and a community culture focused on connection and adventure.
- Why this job: Join a passionate team and help create memorable journeys for travellers.
- Qualifications: Strong communication skills and customer service experience, preferably in travel.
The predicted salary is between 45000 - 55000 $ per year.
As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home.
You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable.
From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.
Alma Aventurera, prides itself on delivering personalized, high-quality support to travelers nationwide.
We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.
Key Responsibilities
- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
- Support travelers with booking updates, modifications, cancellations, and special requests.
- Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
- Follow up to confirm trip details and gather feedback post-travel.
- Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
- Fully remote flexibility
— work from anywhere and design a schedule that aligns with your lifestyle.
Exclusive travel perks and access to industry-only discounts.
Professional development through ongoing training, mentorship, and team support.
Community culture where passion for travel, connection, and meaningful memories drives everything we do.
- What We’re Looking For
- Strong written and verbal communication skills.
- Experience in customer service—ideally in travel, tourism, or hospitality.
- High attention to detail with strong organizational and follow-through habits.
- Tech-savvy and quick to adapt to new systems and booking tools.
- A genuine love for travel and helping others design unforgettable journeys.
- #J-18808-Ljbffr
Remote Travel Concierge in Brisbane employer: Alma Aventurera
Alma Aventurera is an exceptional employer that champions a community culture centred around a shared passion for travel and creating meaningful memories. With fully remote flexibility, exclusive travel perks, and a commitment to professional development through ongoing training and mentorship, employees are empowered to thrive in their roles while enjoying a work-life balance that suits their lifestyle. Join us to be part of a team that values trust, consistency, and heart in every client interaction.
