About the Company
Our client is a well-established Australian manufacturer based on the NSW Central Coast. Partnering with leading consumer brands, the business supports customers from product development through to manufacturing, with a strong culture of collaboration, innovation and sustainability, and a clear next stage of growth ahead.
About the Role
Reporting into senior leadership, you'll own and grow a portfolio of key customer accounts, delivering against revenue and margin targets. As the internal commercial lead for your customers, you'll work closely with R&D, Quality, Regulatory, Supply Chain, Manufacturing and Finance to take new products from brief to launch.
Benefits
- Development: ongoing upskilling, internal opportunities and professional development
- Impact: a hands-on role shaping customer strategy, product development and business growth
- Continuous improvement: bring ideas to the table and join cross-functional project teams
- Travel: domestic travel to meet customers and support key opportunities
Duties / Key Responsibilities
- Own and grow a portfolio of key customers, building trusted multi-level relationships and strategic account plans to deliver revenue, margin and growth targets
- Lead new product opportunities from customer brief through development, costing, commercialisation and launch, keeping timelines on track and resolving roadblocks
- Develop pricing strategies and negotiate pricing, volumes, MOQs and commercial terms that balance competitiveness with margin and long-term account potential
- Own account forecasting and pipeline, analysing revenue, margin and performance data and turning insights into action
- Lead customer business reviews, negotiations and escalations, balancing customer expectations with commercial and operational capability
Skills and Experience
- 5+ years in Senior Account Management, Key Account Management or a similar commercial B2B role
- A track record of personally owning revenue targets and growing strategic customer accounts
- Hands-on experience taking physical products from customer brief through development, costing, commercialisation and launch (not just selling an existing range from a price list)
- Strong commercial and financial acumen, including building pricing strategies based on cost, margin, volume, MOQs and account potential
- The ability to interpret sales, forecast and pipeline data, spot performance gaps and put action plans in place
- Experience influencing and driving outcomes across technical and operational teams in a complex environment
- Genuine experience coaching, mentoring or developing others
- Strong negotiation, communication and stakeholder management skills
- Confident using CRM, forecasting and sales reporting tools
- Background in contract manufacturing, cosmetics, personal care, pharmaceuticals, FMCG, food or packaging highly regarded
- Able to work onsite on the Central Coast and travel domestically as needed
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Senior Account Manager in Gosford employer: Allura Partners
Our client is an exceptional employer, offering a dynamic work environment in the heart of Sydney, where innovation meets collaboration. With a focus on modernising insurance solutions, employees benefit from competitive daily rates and the opportunity to work on cutting-edge digital platforms that directly impact customer experiences. The company fosters a culture of growth and influence, allowing team members to shape the future of insurance while enjoying a supportive atmosphere that values their contributions.
