At a Glance
- Tasks: Supervise housekeeping, train team members, and ensure high cleanliness standards.
- Company: Join LGH Hotels Management, a leader in the hospitality industry.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and career growth opportunities.
- Other info: Work in a beautiful hotel near Cambridge with a positive workplace culture.
- Why this job: Make a real impact in a supportive environment while leading a passionate team.
- Qualifications: Experience in housekeeping and strong leadership skills required.
The predicted salary is between 28350 - 34650 $ per year.
We are looking for a reliable, organised and people‐focused Hospitality Service Supervisor to support the day‐to‐day running of our housekeeping department and help maintain consistently high standards across the hotel.
In this role, you will be a visible and supportive presence for the housekeeping team, providing clear guidance, reassurance and direction throughout the day. Your calm, practical approach will help the team feel confident and supported, ensuring guest rooms and public areas are presented to the highest standards of cleanliness, comfort and care.
Key Responsibilities
- Supervise and support the housekeeping team, ensuring cleaning standards and service levels are consistently met.
- Train and guide team members, helping them feel confident, capable and clear in their responsibilities.
- Plan daily schedules and allocate tasks effectively, ensuring all areas of the hotel are cleaned efficiently and on time.
- Inspect guest rooms and public areas regularly to maintain high standards of cleanliness and presentation.
- Monitor stock levels of cleaning supplies and equipment, ordering replacements when required.
- Liaise closely with Front Office, Maintenance and other departments to support smooth operations and guest satisfaction.
- Report any maintenance, health or safety concerns promptly and accurately.
- Ensure all housekeeping activities comply with health and safety standards and procedures.
This role is ideal for someone who:
- Has experience in housekeeping and is ready to take on a supervisory or leadership role.
- Takes pride in high standards of cleanliness and presentation.
- Enjoys supporting and guiding others in a practical, hands‐on environment.
- Communicates clearly, calmly and respectfully with colleagues across departments.
- Is well organised and confident managing priorities in a busy setting.
- Pays close attention to detail and understands how routine and consistency support quality.
- Values teamwork and contributes to a positive, respectful workplace culture.
The Holiday Inn Cambridge is perfectly situated by a serene lake in Impington, offering guests a peaceful retreat amidst rolling countryside while still being conveniently close to the heart of Cambridge. Just 2 miles from central Cambridge's colleges, shops, museums, and theatres, the hotel features 100 luxurious bedrooms and a variety of dining options, including the Junction Restaurant and Bar, and the lobby lounge.
The hotel's Academy conference centre boasts 10 meeting rooms, making it an ideal location for corporate events. Additionally, the extensive health and fitness club ensures guests can maintain their fitness routine during their stay. Our tranquil hotel truly feels like a home away from home.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Hospitality Service Supervisor - Housekeeping in Cambridge employer: Allscreens Nationwide Ltd
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