At a Glance
- Tasks: Provide expert technical support and training for fire suppression products across ANZ.
- Company: Join Johnson Controls, a global leader in fire protection and building technologies.
- Benefits: Professional development, career progression, and exposure to cutting-edge fire suppression technologies.
- Other info: Diversity and inclusion are key to our success; your ideas and expertise will be valued.
- Why this job: Make a meaningful impact by helping protect critical infrastructure and people.
- Qualifications: Experience in Fire Protection or related engineering fields; strong communication and analytical skills.
The predicted salary is between 82800 - 101200 $ per year.
At Johnson Controls, we help create smarter, healthier, and more sustainable buildings. As a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, we partner with customers to optimize energy use, reduce carbon emissions, and deliver resilient solutions across high-growth sectors including data centres, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
About the Opportunity
Protecting people, property, and business continuity requires more than just products. It takes deep technical expertise, innovative solutions, and trusted industry partnerships. As a Technical Services Engineer, you will join our Fire Suppression business, a global leader in fire protection solutions. This is an exciting opportunity for a technically minded engineer who enjoys solving complex challenges, supporting customers, delivering training, and working with leading fire protection technologies across Australia and New Zealand.
What You’ll Do
- Provide expert technical support for fire suppression products to customers and internal stakeholders across Australia and New Zealand via phone, email, online channels, and onsite visits.
- Support commissioning activities, troubleshooting, and fault‑finding to ensure optimal product performance.
- Develop and provide technical drawings, layouts, and engineering support for fire suppression solutions introduced into the ANZ market.
- Collaborate with global and regional technical support teams to source and deliver accurate product and application information.
- Partner with Business Development Managers by providing technical expertise, product specifications, and sales support.
- Deliver high‑quality technical training programs to consultants, engineers, contractors, and field service teams.
- Act as a trusted technical advisor, helping customers navigate industry codes, standards, and best practices in fire suppression.
About You
We’re looking for a customer‑focused technical professional who enjoys translating complex engineering information into practical solutions. You will bring:
- Experience within the Fire Protection, Fire & Safety, Mechanical Engineering, Industrial Building Products, or related engineering industries.
- Strong ability to interpret technical documentation, datasheets, Australian Standards, and industry codes.
- Excellent analytical and troubleshooting skills with a practical, solutions‑focused approach.
- Experience delivering technical training, presentations, or knowledge‑sharing sessions.
- A Certificate IV in Training and Assessment (or equivalent) will be highly regarded.
- Strong communication and stakeholder management skills, with the ability to engage confidently across all levels of business and industry.
- Excellent technical writing skills with the ability to produce clear documentation and customer communications.
- Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
- Experience with AutoCAD or similar design software.
- Mechanical aptitude and confidence working with technical equipment and hand tools.
- Strong organisational skills with the ability to manage multiple priorities in a fast‑paced environment.
Why Join Johnson Controls?
- Work for a globally recognised leader in fire protection and building technologies.
- Join a collaborative and highly experienced technical team.
- Gain exposure to industry‑leading fire suppression products and emerging technologies.
- Enjoy opportunities for professional development, training, and career progression across a global organisation.
- Make a meaningful impact by helping customers protect critical infrastructure, people, and assets.
Additional Information
Applicants must have full working rights in Australia. Pre‑employment checks, including references, medical assessment, criminal history screening, and drug & alcohol testing, will apply.
Diversity & Inclusion
At Johnson Controls, diversity and inclusion are fundamental to our success. We foster a high‑performance culture where everyone is empowered to contribute, innovate, and grow. Your ideas matter, your expertise is valued, and your impact is recognized.
Technical Services Engineer in Sydney employer: Alloy Enterprises
At Johnson Controls in Perth, we pride ourselves on being an excellent employer that champions employee growth and development. With a strong focus on technical training and leadership pathways, our collaborative work culture empowers Senior HVAC Service Technicians to thrive in their roles while enjoying the autonomy to manage diverse projects. Join us and be part of a global leader committed to delivering high-quality service and fostering a rewarding career.
