At a Glance
- Tasks: Manage property portfolios and enhance guest experiences in a dynamic hospitality environment.
- Company: Alloggio, a fast-growing holiday accommodation provider on the Sunshine Coast.
- Benefits: Career growth opportunities, supportive team culture, and access to professional development resources.
- Other info: Enjoy autonomy in your role and be part of a growth-focused team.
- Why this job: Join a trusted team and make a real impact in the hospitality industry.
- Qualifications: Experience in managing accommodation assets and strong relationship-building skills.
The predicted salary is between 62100 - 75900 $ per year.
Alloggio is a fast-growing holiday home and hotel accommodation provider, operating the largest national portfolio of short-term rental homes, along with hotels, motels and caravan parks. Our mission is to transform property into valuable accommodation, with a Globally Connected, Locally Trusted approach.
As Client Services Executive, you’ll be the direct point of contact for property owners, helping them get the most from their investment. You’ll manage and grow an assigned portfolio, look after the guest experience, and lead the Front Desk and Housekeeping teams. You’ll report to the Portfolio Manager, with support from Alloggio’s central teams.
Duties:
- Build productive, long-term relationships with property owners
- Manage and grow your assigned portfolio, working with the Business Development Manager
- Oversee guest check-in, check-out, key management and after-hours escalations
- Lead the Housekeeping team and conduct regular property inspections
- Coordinate maintenance quotes and manage contractors and vendors
Skills & Experience:
- Proven experience managing accommodation assets profitably
- Strong local contacts and relationship-building skills
- Commercial acumen, with a record of growing revenue or properties
- Experience with systems such as RMS, HomHero, Guesty, Hirum or Zoho
- Current driver’s licence and Australian work rights
Culture:
People enjoy working at Alloggio because they’re trusted to run their own portfolio and build genuine relationships with owners and guests. You’ll join a team with a growth mindset, where upskilling and helping each other are part of the everyday.
Ownership of your own portfolio. Access to Zoho Learn and support from team leaders and managers. Career growth within a rapidly expanding national company.
Client Services Executive employer: Alloggio
Alloggio Weekenda Hunter Valley is an exceptional employer, offering a vibrant work culture that prioritises outstanding customer service and employee growth. With a focus on personal and professional development, you will be part of a supportive team managing some of the most beautiful properties in Australia, all while building strong relationships with property owners and guests in the stunning Newcastle and Hunter Valley region.
