Allied Health 2U is looking for an organised, proactive, and customer-focused Office Administration All-rounder/HR Assistant to join our team on a full-time, on-site basis (38 hours per week).
We are a growing allied health organisation supporting people with disabilities and aged care clients across Sydney. Our long-standing, supportive team is committed to person-centred care, and we're looking for someone who thrives on keeping things running smoothly behind the scenes — from onboarding new practitioners to keeping our day-to-day operations on track.
This is a hands-on, varied role suited to someone who enjoys admin, problem-solving, and being the reliable point of contact for both staff and clients.
Responsibilities
- Provide front-line customer service to clients, candidates, and referrers via phone and email
- Draft service agreements and related documentation as required
- Process invoices and support general financial administration tasks
- Complete data entry accurately and efficiently across various systems
- Manage a wide range of general administrative and ad hoc tasks to support the smooth running of the business
- Identify and resolve day-to-day operational issues, escalating where appropriate
- Maintain accurate records and documentation across onboarding, compliance, and operational systems
- Manage the onboarding process for new employees and contractors, including documentation, compliance checks, and system setup
- Coordinate student placements, including liaising with universities and placement students on requirements and paperwork
Qualifications
- Proven experience in an administration, operations, or office coordination role
- Strong organisational skills with the ability to manage multiple priorities and deadlines
- Excellent written and verbal communication skills
- Confident, professional phone manner and customer service approach
- Comfortable learning and troubleshooting basic office systems/software (phone systems, invoicing tools, etc.)
- High accuracy with data entry and document preparation
- Strong problem-solving skills and ability to work autonomously
- Willingness to work on-site in Seven Hills
- Current NDIS Worker Screening Check (or willingness to obtain)
- Current Working With Children Check (or willingness to obtain)
- Current Police Check (or willingness to obtain)
- Current HLTAID011 - CPR, First Aide, Anaphylaxis (or willingness to obtain)
- Experience drafting or reviewing service agreements or contracts
- Experience with invoicing/finance administration (e.g. Xero, MYOB, or similar)
- Experience working with allied health, disability, or NDIS sectors
Friendly, supportive team culture
A varied role with genuine ownership over operations and processes
Full-time, stable hours with room for flexibility
Work that makes a genuine difference in people's lives
We're excited to meet someone who's organised, proactive, and ready to be the operational backbone of our team.
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