Allianz Partners is seeking a CX Program Delivery Lead (APAC) to bridge regional onboarding managers with central strategy, coordinating CX model rollouts and data‐driven initiatives across APAC markets.
You will harmonise feedback journeys, integrate local systems with global platforms (e.g., Medallia), and drive AI-enabled approaches to elevate customer experience measurement and delivery across the region.
APAC CX Program Lead: Onboarding & Insight Delivery in Adelaide employer: Allianz Partners
Allianz Group is an exceptional employer that prioritises the well-being and growth of its employees, fostering a culture of inclusivity and empowerment in Brisbane, QLD. With a strong commitment to professional development, innovative practices, and a supportive team environment, employees are encouraged to thrive while making a meaningful impact on customer outcomes. Join us to be part of a future-focused organisation that values integrity, fairness, and continuous improvement.