Assistant Administration Officer – Reception & Client Services

Assistant Administration Officer – Reception & Client Services

Full-Time 40500 - 49500 $ / year (est.) On-site
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At a Glance

  • Tasks: Support daily admin tasks and provide friendly customer service at the Alliance Française.
  • Company: Join the vibrant Alliance Française de Canberra, promoting French culture.
  • Benefits: Annual salary of $58,421.45 plus superannuation and holiday loading.
  • Other info: Applications close on 16 October 2026; equal opportunity employer.
  • Why this job: Be part of a dynamic team and engage with diverse cultural activities.
  • Qualifications: Experience in admin or customer service; French skills are a bonus!

The predicted salary is between 40500 - 49500 $ per year.

Annual salary : $58,421.45 per annum, plus superannuation and holiday loading

Working hours : Monday to Friday, 10:00am to 6.30pm.

About the role

The Assistant Administration Officer supports the Administration Officer with the day-to-day administrative and reception activities of the Alliance Française de Canberra.

The role provides friendly and professional customer service to students, members, teachers and visitors and assists with the smooth operation of courses, examinations and general activities.

Key responsibilities

  • Assist the Administration Officer with daily administrative tasks and general office operations.
  • Welcome students, members and visitors and respond to enquiries in person, by phone and by email.
  • Provide information about courses, enrolments, memberships, examinations and cultural activities.
  • Assist with student enrolments, payments and general client requests.
  • Maintain accurate student and client records and assist with class lists and attendance records.
  • Assist with basic invoicing, receipts, filing, data entry and administrative documents.
  • Support the administration of examinations, including candidate registrations and preparation of examination materials.
  • Support teachers and other staff with routine administrative requirements.
  • Manage the borrowing and return of library books and resources.
  • Assist with cultural events and other Alliance Française activities when required.

About you

  • Previous experience in administration, reception or customer service.
  • Strong customer service and communication skills.
  • Good organisational skills and attention to detail.
  • Good computer and general office administration skills.
  • Ability to work effectively as part of a team and under the supervision of the Administration Officer.
  • French language skills are highly desirable.
  • Right to work in Australia.

About us

The Alliance Française de Canberra is committed to equal opportunity employment and welcomes applications from individuals of diverse backgrounds.

Applications close on Friday 16 October 2026.

The Alliance Française de Canberra is committed to equal opportunity employment and welcomes applications from individuals of diverse backgrounds.

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Assistant Administration Officer – Reception & Client Services employer: Alliance Française de Canberra

The Alliance Française de Canberra is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are valued for their contributions and encouraged to grow professionally. With a focus on providing meaningful customer service in a supportive environment, staff enjoy opportunities for personal development while engaging with a diverse community passionate about French language and culture. Located in the heart of Canberra, this role offers a unique chance to be part of cultural events and activities, making every day rewarding and enriching.

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Contact Details:

Alliance Française de Canberra Recruitment Team

We think you need these skills to ace Assistant Administration Officer – Reception & Client Services

Attention to Detail
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Customer Service
Organizational Skills