Account Manager / Business Development Manager - Healthcare Staffing
Do you understand healthcare staffing and enjoy building strong client relationships that drive growth?
Alliance Nursing is seeking a Healthcare Account Manager to manage and grow an established portfolio of healthcare clients across Queensland and Rural & Remote Potfolio. This is a relationship-focused role where you'll strengthen existing partnerships, identify growth opportunities and help expand Alliance's presence across the region.
Ideal for someone from a nursing agency, healthcare recruitment, workforce solutions or labour hire background who understands how healthcare staffing works and enjoys working directly with clients.
The Role
Reporting to the Head of Client Growth & Strategic Accounts, you'll partner with healthcare clients to increase activity, improve engagement and uncover opportunities for growth.
This isn't a high-volume cold-calling role. You'll focus on account management, client retention, relationship building and account expansion, supported by experienced operations and workforce teams.
Key Responsibilities
- Manage and grow an existing portfolio of healthcare clients
- Conduct client visits, reviews and relationship-building activities
- Identify opportunities to increase client activity and service utilisation
- Re-engage inactive or underutilised accounts
- Build relationships with workforce managers, procurement and operational leaders
- Support new client onboarding and growth opportunities
- Maintain accurate CRM records and account activity
- Monitor market trends and competitor activity
- Collaborate with Recruitment, Allocations, Operations and Compliance teams
About You
- Experience in account management, client relationship management, customer success, business development or healthcare recruitment
- Understanding of healthcare staffing, nursing agencies, labour hire or workforce solutions
- Strong stakeholder engagement and relationship-building skills
- Commercial awareness and ability to identify growth opportunities
- Organised, proactive and comfortable managing multiple priorities
- CRM experience and solid administration skills
- Current Driver Licence and willingness to travel locally
Highly Regarded
- Nursing agency or healthcare workforce experience
- Allocations, workforce planning or recruitment background
- Existing healthcare industry networks within Queensland
Why Alliance?
- Established healthcare workforce provider
- Existing client portfolio with genuine growth opportunities
- Strong leadership support and mentoring
- Client-facing, field-based role with autonomy
- Opportunity to influence growth in a key market
If you're passionate about client relationships and healthcare workforce solutions, we'd love to hear from you.
Account Manager / Business Development Manager - Healthcare Staffing employer: Alliance Australia
Alliance Australia offers a dynamic work environment with opportunities for professional growth, particularly in leadership roles such as the National WHS Leader. The company emphasizes strong communication and independent work, especially in remote positions like the After-Hours Scheduling Coordinator. Employees can expect to engage in meaningful relationships with clients and contribute to impactful safety and healthcare outcomes.
