Injury Management Advisor

Who is Alliance Airlines?

Alliance Airlines is Australasia's leading provider of contract, wetlease charter and allied aviation and maintenance services.

With a fleet of 79 aircraft and a workforce of over 1,500 employees, Alliance delivers essential aviation solutions to the mining, energy, and government sectors, as well as wet lease services to major carriers.

Alliance is proud to be known as Australia's leading FIFO charter operator with a history of delivering the highest standards of safety, reliability, and operational performance for some of the world largest mining houses.

Alliance holds International Air Transport Association's Operational Safety Audit certification, the only Australian contract and charter operator to do so and has gold status Basic Aviation Risk Standard (BARS), being the first such carrier in Australia to achieve gold status.

Operating nationally throughout Australia, Alliance's has bases in Brisbane, Rockhampton, Cairns, Townsville, Darwin, Perth and Adelaide.

What's the role on offer?

Based onsite at our Head Office near Brisbane Airport, the Injury Management Advisor plays a vital role in supporting employee wellbeing by coordinating safe, timely and sustainable return-to-work outcomes following injury or illness.

This is a permanent part-time position (0.6 FTE), offering flexibility in days and hours.

You will manage workers' compensation claims end-to-end and work closely with operational leaders, insurers and external providers to ensure compliance with legislative requirements and best-practice injury management.

The role also supports employees with non-work-related injuries or medical conditions where these impact capacity to perform duties, ensuring a consistent, proactive and supportive approach to recovery and workplace participation.

• Manage end-to-end workers' compensation claims, including claim lodgements, ongoing case management, and timely escalation where required.
• Partner with Workers' Compensation Insurers to ensure appropriate intervention, effective case progression, and positive return-to-work outcomes.
• Maintain strong working relationships with external providers, including injury management, rehabilitation and allied health professionals.
• Manage the relationship with Direct Health Solutions (DHS) as the first-contact injury support provider, ensuring timely and effective delivery of services.
• Coordinate suitable duties plans, workplace assessments and return-to-work arrangements for injured or unwell employees.
• Assess non-work-related injuries or medical conditions to determine fitness for duty, considering operational, safety and financial impacts.
• Oversee workers' compensation administration, including payroll instructions, wage reimbursement schedules and Loss of Licence entitlements.
• Provide accurate advice, maintain detailed records, and deliver regular reporting on workers' compensation and injury management matters.

What's in it for me?

• Novated Leasing – Bundle your vehicle and running costs into one convenient, tax-effective payment to help put more money back in your pocket.
• Salary Packaging – An additional tax-effective option to maximise your take-home pay.
• Discounted Qantas Club memberships.
• Discounted tickets and merchandise for Queensland Reds (QRU) games.
• Discounted hotels, tours and cruises, with access to savings across a wide range of travel and holiday options.

Who we are looking for

• Proven experience in an Injury Management role (minimum 2 years), or prior exposure to an injury management model involving third-party triaging (desirable).
• Return-to-Work Coordinator accreditation (any Australian state).

Degree-level qualifications in Occupational Therapy, Psychology, Human Resources, or a related discipline will be highly regarded.

• Strong working knowledge of workers' compensation legislation across multiple states, workplace health and safety obligations, and escalation pathways throughout the claims lifecycle.
• Exceptional communication and interpersonal skills, with high emotional intelligence and the ability to build effective relationships and tailor communication to influence positive outcomes.
• Demonstrated ability to manage competing priorities, exercise sound judgement in sensitive and complex matters, and contribute to injury investigations and return-to-work planning.
• Highly developed documentation and computer skills, including confidence working with payroll systems, combined with a professional, mature and decisive approach to complex injury management scenarios.
• Diversity & Inclusion

At Alliance Airlines we value diversity, equality and inclusion, we are committed to providing working environments where everyone is included and treated fairly and with respect.

We encourage people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.

Eligibility

All candidates must have full working rights within Australia, only candidates with a right to work in Australia will be considered.

Location & Salary