Branch Assistant in Melbourne

Branch Assistant in Melbourne

Melbourne Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Assist customers, process orders, and support warehouse operations in a dynamic environment.
  • Company: Join Bolts and Moore, a leading supplier in the industrial sector.
  • Benefits: Gain hands-on experience, develop skills, and work in a supportive team.
  • Other info: Enjoy a close-knit team culture with opportunities for growth.
  • Why this job: Perfect for those who love staying busy and want to learn in a friendly atmosphere.
  • Qualifications: Customer service skills and a positive attitude are key; previous experience is a bonus.

The predicted salary is between 47250 - 57750 $ per year.

Bolts and Moore is seeking a reliable and motivated Branch Assistant to join its Bayswater branch. This is a varied role combining counter sales, customer service and warehouse support. You’ll assist customers, process orders, prepare stock and help keep the branch running smoothly day to day. We’re looking for someone who enjoys staying busy, communicates confidently with customers and is happy to work across both the counter and warehouse. Previous industry experience would be an advantage, but attitude, reliability and willingness to learn are just as important.

Your responsibilities:

  • Serve customers at the counter and assist with phone enquiries.
  • Process customer orders and support telephone sales.
  • Pick and pack orders accurately and efficiently.
  • Assist with general warehouse duties and stock handling.
  • Support purchasing activities as required.
  • Keep the branch and warehouse tidy and organised.
  • Assist across general branch operations as needed.

What you’ll need to succeed:

  • Customer Service Skills: A friendly, confident approach and willingness to help customers and colleagues.
  • Hands-on Attitude: Comfortable with physical work, including manual handling and lifting items up to 23kg.
  • Reliability & Teamwork: A dependable, flexible team player who is happy to pitch in wherever needed.
  • Industry Experience: Previous experience in trade supply, hardware, fasteners, mechanical, building or construction would be advantageous, but isn't essential.
  • Licence Requirements: A current Australian driver's licence is essential. A forklift licence would be advantageous, but isn't essential.
  • Australian Working Rights: Full Australian working rights are required. Sponsorship is not available for this position.

Above all, we're looking for someone with a positive attitude, strong work ethic and willingness to learn. If you're motivated, enjoy working as part of a close-knit team and want to develop your skills, we'd love to hear from you.

Your new Company:

Bolts and Moore has been supplying fasteners and industrial products to customers across manufacturing, construction, automotive and engineering for more than 20 years. Known for its strong service and broad product range, the business is part of the Building & Industrial Supplies Group (BISG) and backed by Metal Manufactures Pty Ltd, one of Australia's largest privately owned industrial groups.

Please note: Only successful candidates will be contacted for the next stage of the recruitment process.

Branch Assistant in Melbourne employer: Allan Hall Recruitment

Graphic Art Mart is an exceptional employer, offering a vibrant work culture where teamwork and customer service excellence thrive. Located in North Rocks, employees benefit from a stable environment with low turnover, flexible hours, and an annual profit share scheme that rewards individual contributions. With opportunities for career progression and a supportive team atmosphere, this role promises meaningful engagement and professional growth.

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Contact Details:

Allan Hall Recruitment Recruitment Team

We think you need these skills to ace Branch Assistant in Melbourne

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Teamwork
Customer Service