Alinta Energy in Melbourne is seeking a Customer Advocate - Complaints Resolution Specialist to own complex Ombudsman and regulatory complaints from start to resolution. You will investigate cases, engage with customers and internal and external stakeholders, and prepare formal responses, using your knowledge of Australian energy regulation to safeguard customers and the business.
This permanent, full-time role offers hybrid working, energy discounts and clear opportunities for career growth.
Ombudsman & Regulatory Complaints Advocate in Melbourne employer: Alinta Energy
At Alinta Energy, we pride ourselves on being a leading employer in the energy sector, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, we provide flexible working arrangements, comprehensive benefits including energy discounts and wellness programs, and a culture that values diverse perspectives. Join us in making a meaningful impact as we navigate the transformation of Australia's energy landscape together.
