At a Glance
- Tasks: Support a busy Allied Health clinic with reception and administration duties.
- Company: Well-regarded healthcare service provider in North Brisbane.
- Benefits: Attractive hourly rate, part-time hours, and potential for permanent position.
- Other info: Immediate start with potential for extension and career growth.
- Why this job: Join a supportive team and make a difference in client care.
- Qualifications: Experience in reception or administration, strong communication skills.
The predicted salary is between 24.3 - 29.7 $ per hour.
New short-term opportunity for an experienced Receptionist in North Brisbane.
Your new company Hays is partnering with a well-regarded healthcare service provider seeking an experienced Administration Officer & Receptionist to support a busy Allied Health clinic.
This opportunity is ideal for a customer-focused administrator who enjoys working in a fast-paced environment and delivering exceptional service to clients and healthcare professionals.
- What you’ll need to succeed
- Previous experience in a reception, administration, customer service, or medical administration role
- Strong communication and interpersonal skills
- Excellent organisational skills and attention to detail
- Ability to manage competing priorities in a busy environment
- Confidence using databases, Microsoft Office, and appointment scheduling systems
- Experience within healthcare, allied health, medical, or community services environments will be highly regarded
- Client Service
- Welcoming clients and providing a professional front-of-house experience
- Managing inbound phone calls and responding to client enquiries
- Monitoring shared inboxes and call registers, ensuring timely follow-up
- Promoting Allied Health services and providing information to clients
- Liaising with medical practitioners, allied health professionals, and health funds
- Escalating enquiries and requests to the appropriate team members when required
- Managing client feedback and maintaining positive client relationships
- Scheduling appointments and coordinating clinician calendars
- Administration
- Processing payments, receipts, invoicing, and third-party billing
- Maintaining banking records and completing daily reconciliations
- Assisting with weekly banking activities
- Updating and maintaining accurate client records and databases
- Reviewing clinician schedules and actioning booking requests
- Managing payment schedules and membership records
- Processing DVA and related service invoicing
- Ordering office and clinic supplies
- Assisting with the overall presentation and organisation of the clinic
- What you’ll get in return
- Attractive hourly rate
- Part‑time hours, Tuesday to Friday, 8:00am to 4:00pm
- Initial 2-week assignment with immediate commencement and potential to extend
- Opportunity for extension based on business requirements
- Potential pathway into a permanent full‑time position
- Supportive and collaborative team environment
- #J-18808-Ljbffr
Allied Health Administration Officer & Receptionist employer: Alice Hearn
Join a dynamic Queensland Government organisation in the heart of Brisbane CBD, where you will play a vital role in enhancing customer relations and service delivery. With a strong focus on employee growth, this position offers a competitive hourly rate, a supportive work culture, and the opportunity to engage in meaningful work that directly impacts the community. Enjoy a hybrid working arrangement and the chance to develop your skills within a high-performing team dedicated to continuous improvement.
