At a Glance
- Tasks: Create a welcoming atmosphere and enhance guest experiences at Narrabeen Sands Hotel.
- Company: Join ALH, part of the Endeavour Group, where fun meets opportunity.
- Benefits: Enjoy exclusive discounts, health services, and career growth opportunities.
- Other info: Dynamic team environment focused on inclusivity and having a good time.
- Why this job: Be the first point of contact and make magic happen for guests every day.
- Qualifications: Great communication skills, attention to detail, and a current RSA certificate.
The predicted salary is between 19.8 - 24.2 $ per hour.
At ALH, we know that a warm reception makes the heart grow fonder. In every community, the pub is where stories are made and retold. A place for our guests to escape and feel at home.
We’re calling for the ultimate experience creator to welcome and ‘WOW’ our guests as their first point of contact. In this fast-paced role, you’ll use your strong time management and prioritisation skills to enhance the guest experience. Sound good? Read on!
A day in the life of a Front Office Attendant:
- Create a welcoming atmosphere for our guests through warm, friendly and attentive service
- Stay up to date on reception emails and phone calls and action administrative tasks as quickly as possible
- Lean into teamwork and assist with accommodation, bistro and booking duties as required
What do we need from you?
About you:
- You know that when it comes to guest service, every moment matters
- You are great with people, communication and detail and are motivated to make magic happen for your guests and your teammates
- You are highly organised and have great computer skills
- You hold a current RSA certificate
Inherent requirements:
This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.
The benefits are good too!
- An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands.
- Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W.
- As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing.
- Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career.
This is just the start, so dream big.
We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to rock up to. We’re all about creating a more sociable future, together - for our customers and each other.
Nightly Front Office Attendant in Sydney employer: ALH Hotels
At The Esplanade, we pride ourselves on being an exceptional employer, offering a unique opportunity to lead a flagship beachfront venue in Brighton, South Australia. Our vibrant work culture fosters creativity and collaboration, providing you with true ownership of your kitchen while enjoying competitive benefits, including career growth within the ALH Hotels network and exclusive discounts across various brands. Join us to be part of a team that is setting a new benchmark for coastal hospitality, where your passion for food and leadership can truly shine.
