At a Glance
- Tasks: Provide essential admin support to our clinical team and clients at Melbourne Sexual Health Centre.
- Company: Join Bayside Health, a leader in public health services across Melbourne.
- Benefits: Enjoy salary packaging, fitness memberships, and onsite parking options.
- Other info: Part-time role with flexible hours and opportunities for growth.
- Why this job: Make a difference in sexual health while gaining valuable experience in a supportive environment.
- Qualifications: Experience in customer service and healthcare admin is a must.
The predicted salary is between 47250 - 57750 $ per year.
Bayside Health is a public health service delivering high-quality care across every stage of life for close to 1.2 million people living in metropolitan Melbourne, the Mornington Peninsula, Koo Wee Rup, Bass Coast and Southern Gippsland. We have more than 15 main sites, including hospitals, centres and clinics that provide comprehensive care from welcoming newborns to supporting older people and a full range of services in between.
More than 22,000 dedicated staff are focused on providing exceptional, equitable, and locally connected care through shared expertise, compassion, and a commitment to continuous growth. Education and training are central to staff development as we encourage all employees to strive and thrive.
The Department Melbourne Sexual Health Centre (MSHC), a specialised unit for the diagnosis and treatment of sexually transmitted infections (STIs), is located in Carlton. It is part of the Medical Specialties Directorate of Alfred Health. It has an established reputation for clinical excellence and innovation through its research.
MSHC provides screening, testing, counselling, information, referral, health education and clinical management of STIs including HIV/AIDS and Hepatitis C. It is reputed as a global leader in sexual health with ongoing active focus on post-graduate training and education, clinical consultancy and research. The staff of approximately 100 includes Infrastructure support, Counsellors, Doctors, Nurses, Researchers and post graduate students.
The Role A Client Service Officer at Melbourne Sexual Health Centre provides a full range of administrative services to support the clinical team and the clients attending for care. The Client Services role encompasses reception, appointments, switchboard, COVID Entry Point Screening, data entry, medical records management, client communication, billing and providing administrative support to clinical and research staff within the Centre. The Administration Team hours of work are Monday - Friday 8:30am to 5:30pm.
Skills and Experience Required
- Demonstrated successful face to face client/patient/customer service experience
- Prior successful experience in providing reception and administrative support functions in a health care setting
- Demonstrated data entry accuracy
- Proven computer literacy and experience in the effective use of computer technology
- Eligibility to qualify for a Medicare PRODA account
Salary packaging & novated leasing through Maxxia. Onsite car & bike parking opportunities, deducted pre-tax!! *subject to availability. Access for you and your family to an extensive network of health and fitness facilities through Fitness Passport membership. Enjoy excellent onsite fitness facilities at The Alfred via ProSport (pre-tax memberships).
If applicable, please specify specific requirements that you require in your cover letter or CV. For enquiries regarding this role, please contact Alison Levey, Operations Manager.
Applications close 11pm AEST, Wednesday 19th August 2026. We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don't hesitate to get in touch with the contact person listed on this ad.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department's risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Client Services Officer employer: Alfred Health
Bayside Health is an exceptional employer, offering a supportive and inclusive work environment for Neurophysiology Scientists. With a strong focus on professional development, employees benefit from extensive training opportunities, competitive salary packaging, and generous leave entitlements, all while contributing to high-quality healthcare for the diverse communities of metropolitan Melbourne and beyond. The culture at Bayside Health promotes collaboration and compassion, ensuring that staff are empowered to thrive in their roles and make a meaningful impact in the lives of patients.
