Appointment Generator (Remote)
Role: Remote Appointment Generator
Location: Australian Residents Only
Position Type: Permanent, Temporary, or Part-Time
Who We Are:
Were an innovative, rapidly expanding company that loves helping businesses grow by connecting them with the right people. Were fully remote, which means you can work from anywhere in Australia. We believe in flexibility, collaboration, and empowering our team members to do their best work. We also value a healthy work-life balance, so we work hard but also take the time to enjoy life outside of work.
The Position:
Were on the lookout for a self-motivated Appointment Generator to help us connect with new customers and set up meetings for our sales team. As the first point of contact, you'll play a key role in helping our company grow by building relationships with potential clients and creating opportunities for our sales team to close.
This role might be perfect for you if you're an extrovert who loves talking to new people, enjoys starting conversations, and thrives in a target-driven environment. You'll be the one planting the seeds for long-term business relationships and contributing to our success.
What You'll Be Doing:
Reaching Out: You'll be responsible for finding and contacting potential clients. Whether its through cold calling, emails, or LinkedIn messages, you'll make the first impression and kick off the conversation.
Setting Appointments: Your main goal will be to schedule discovery calls, demos, or consultations for our sales team to take over. You're helping to get the yes and handing the ball to the experts.
Building Relationships: You'll go beyond just setting appointments; you'll work on building trust and understanding the needs of each prospect. By asking the right questions and connecting on a personal level, you'll be the one starting the conversation that leads to a long-term relationship.
CRM Management: You'll keep track of your outreach activities and follow-ups in our CRM to ensure no lead is left behind and everything stays organized.
Team Collaboration: You'll work closely with our sales team to ensure a smooth transition from the initial conversation to the closing phase, ensuring that everyone's on the same page.
What Were Looking For:
At least a year of experience in a sales, lead generation, or appointment-setting role (experience in remote work is a bonus!).
You're a great communicator whether its on the phone, via email, or through chat, you know how to keep people engaged and interested.
You're results-driven with a strong work ethic and are ready to put in the effort to hit your goals.
You've got a knack for starting conversations and building relationships with people quickly, getting them to open up and share their needs.
Comfortable using CRM systems, LinkedIn, email tools, and anything else that comes your way (don't worry, well train you if you need it).
Able to work independently and stay self-motivated, especially since were 100% remote.
Must be based in Australia and legally able to work here.
What Makes This Place Special:
Work From Anywhere: As long as you're in Australia, you can work from wherever you're most comfortable. No more commuting or being stuck at a desk all day.
Competitive Pay: We offer a solid base salary plus performance-based bonuses, so your efforts don't go unnoticed.
Opportunities for Growth: Were growing quickly, and we want you to grow with us! There's plenty of room for advancement if you're ready to take on more responsibilities.
A Fun, Supportive Team: We work hard, but we also have a lot of fun. You'll be joining a team that's all about collaboration, support, and making sure everyone succeeds.
Work-Life Balance: Were all about flexibility. If you need time off, you can take it. Life happens, and we want to make sure you have time for what matters.
Ready to Make an Impact? If you're excited to help drive growth and love the idea of connecting with new people, we want to hear from you! Lets see how we can work together to make things happen.
Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.
Since launching in 2014, we've grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.
The EH Way
- We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
- We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
- We are Al First – we are committed to using Al to accelerate our mission; Al is not just a tool, it's a fundamental part of how we operate, innovate, and scale
- We Live by Our Values – we role model our values 100% of the time
- We Expect High Performance – we set a high standard and we're not satisfied with being average
This role
As our Conversion (CRO) Designer, you'll be working with our Website CRO team and reporting directly to the CRO Manager. You will be instrumental in shaping the experimentation lifecycle across our website, converting insights and hypotheses into clear, high-converting design variants to drive growth and optimise the candidate/customer funnel.
Your key focus areas will be:
- Driving high-velocity A/B testing variants and experiments across our homepage, landing pages, forms, and AI experiences.
- Leveraging an AI-first workflow (using Claude) to rapidly prototype and turn briefs into working HTML in hours, maintaining speed without sacrificing craft or brand alignment.
- Evolving our web kits and design system to build scalable, reusable patterns rather than one-off pages.
- Partnering with developers, product marketing, SEO, paid media, and web teams to present visual rationale and elevate web design quality.
This will include the following:
- Turn analytics, research, and hypotheses into conversion-focused test variants across layouts, CTAs, forms, pricing tables, and AI chat surfaces.
- Utilise Claude and AI workflows to go rapidly from brief to clickable prototype or working HTML, acting as the critical editor to ensure output remains accessible and on-brand.
- Explore ideas in Figma within our design system, utilising auto-layout, components, and variants to deliver clean specs for desktop and mobile.
- Identify gaps in our design kit and contribute new, reusable, and documented components to push our systems-first approach forward.
- Design full landing pages and high-quality new page templates when experimentation is not the right tool.
- Raise the bar on web design quality by blending AI speed for ideation with human craft, typography, and detail for final polish.
- Collaborate with the CRO analyst to review test results, heatmaps, and session recordings, documenting insights to double down on winning patterns.
- Clearly communicate and present design rationale to marketing, product, and brand stakeholders, framing trade-offs around conversion and funnel impact.
- Share early and often in a remote-first environment, working out loud and collaborating openly with cross-functional teams.
- Partner closely with web developers on technical feasibility, performance, QA reviews, and experiment launch setups.
Who you are
To thrive at Employment Hero, you'll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you'll also bring:
- 2 to 4 years designing for the web, as a UI, web, product or digital designer, with live websites or landing pages in your portfolio.
- A modern, AI-first toolkit (daily use of AI tools for research, prototyping, code editing, and self-critique, with Claude experience strongly preferred).
- Strong conversion instincts and experimentation experience (A/B test variants, CRO team collaboration, and a solid grasp of hierarchy, trust, friction, and form design).
- Systems and product thinking to design scalable, reusable patterns that consider the end-to-end user journey.
- Built-in responsive and accessible design principles (mobile-first layouts, WCAG basics, and working knowledge of HTML/CSS).
- High velocity without compromising craft, turning around solid variants in 1–2 days while applying meticulous final polish when needed.
- Excellent communication and stakeholder management, presenting design rationale backed by evidence, taking feedback without ego, and pushing back constructively.
- Design tool fluency, specifically Figma, auto-layout, component architecture, and navigating existing design systems (nice to have).
- Technical proficiency in B2B SaaS/lead generation environments, including multi-step forms, demo requests, and HTML/CSS/JS prototyping or Claude Code (nice to have).
- Familiarity with experimentation platforms (Optimizely, VWO), analytics tools (GA4, Hotjar, Clarity), CRO frameworks (Speero, Baymard, Nielsen), and AI/conversational interface design (nice to have).
What we can offer
At Employment Hero, we don't just talk about a better way to work. We live it.
- Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
- Be trusted to own your work, make decisions, and have a real impact from day one.
- Access cutting-edge Al tools and technology that help you move faster, think bigger, and amplify your expertise.
- Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career.
- Own ESOP (Employee Share Options) in one of the world's fastest-growing technology companies, so you can share in the value you help create.
- Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.
- Celebrate together globally at our Annual Global Gathering – from Thailand, Vietnam, Bali, Dubai and Australia to Singapore in September 2027!
Privacy and Al Notices
We're Al-first, so may use Al tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team.
We verify candidate identity and location as part of our hiring process.
At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.
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