At a Glance
- Tasks: Lead and inspire retail teams across multiple boutiques to deliver exceptional customer experiences.
- Company: Alana Maria Jewellery, a luxury brand known for its handcrafted pieces and exceptional craftsmanship.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Work in beautiful locations like Freshwater, Byron Bay, and Bondi Junction.
- Why this job: Join a prestigious brand and make a real impact in the luxury retail space.
- Qualifications: Strong communication skills, retail management experience, and a passion for customer satisfaction.
The predicted salary is between 62100 - 75900 $ per year.
Alana Maria Jewellery specialises in handcrafted, everyday luxury pieces designed for the modern muse. With boutique locations in Freshwater, Byron Bay, and Bondi Junction, the brand blends timeless design with sophistication. Known for its exceptional craftsmanship, Alana Maria Jewellery has been featured in prestigious publications such as Vogue, Vanity Fair, Marie Claire, and Harpers Bazaar. Our mission is to deliver quality jewellery that inspires confidence and elegance in every customer.
This is a full time on-site role for a Retail Cluster Manager, based in Sydney, NSW. The Retail Cluster Manager will oversee daily operations across multiple boutique locations, ensuring a consistent, high-level customer experience.
Key responsibilities include:
- Managing and mentoring retail teams
- Driving sales performance
- Implementing effective customer service strategies
- Achieving sales targets
The role requires close collaboration with the management team to coordinate operational goals and strategies tailored to enhancing overall business performance.
Qualifications:
- Strong Communication, Customer Service, and Customer Satisfaction skills
- Experience in Team Management and the ability to inspire and lead teams effectively
- Proven Sales skills with a track record of meeting or exceeding targets
- Ability to multitask, prioritise responsibilities, and adapt in a dynamic retail environment
- Prior experience in retail or jewellery industry is an advantage
- Proficiency in inventory management and familiarity with retail management systems is a plus
Retail Cluster Manager employer: Alana Maria Jewellery
Alana Maria Jewellery is an exceptional employer that fosters a vibrant and supportive work culture, where creativity and passion for luxury jewellery thrive. With opportunities for professional growth and development, employees are encouraged to excel in their roles while enjoying the unique advantage of working in beautiful boutique locations across Sydney. Join us to be part of a team that values craftsmanship, customer satisfaction, and the art of inspiring confidence through elegant designs.
