At a Glance
- Tasks: Be the friendly face of our office, managing customer enquiries and supporting the team.
- Company: Join a dynamic company with a welcoming atmosphere in Queensland.
- Benefits: Flexible part-time hours, supportive team environment, and opportunities for growth.
- Other info: Perfect role for students looking to gain experience in a professional setting.
- Why this job: Make a difference by providing excellent customer service and being the first point of contact.
- Qualifications: Strong communication skills, reliability, and a knack for organisation.
The predicted salary is between 18 - 22 $ per hour.
The Receptionist will act as the first point of contact for customer enquiries and those contacting the office, managing reception and day-to-day communication and administration of the business. You will provide support to the Office and Leadership team and maintain a constant presence in the Queensland head office on a part-time basis.
Key responsibilities:
- Handle all inbound queries and respond in a timely manner.
- Answer phone calls whilst maintaining a strong level of customer service, passing on calls to team members and taking messages where appropriate.
- Greet and assist all guests as they enter the office.
- Ensure the office is clean and well presented at all times.
- Invoice orders as they are completed.
- Book freight of orders once complete and relay information to Dispatch team.
- Organize packing, invoicing and freighting of Consumable Orders.
- Book orders to go to Powder coaters and communicate with dispatch team about ETAs.
- Communicate with Melbourne and Perth Branch about freighting orders and their ETAs.
- Keep customers updated with the progress of orders.
About you:
- Honest with a high degree of reliability.
- Professionally minded with a friendly and approachable demeanor.
- Well organized and able to plan tasks in advance.
- An excellent communicator (both written and verbal) with conflict resolution techniques.
- Able to produce work with a strong level of attention to detail.
Receptionist in Toowoomba employer: AJ's Total Truck Gear
AJ's Total Truck Gear is an exceptional employer, offering a supportive work culture where you can thrive as the first point of contact in our Queensland head office. With opportunities for professional growth and a commitment to maintaining a welcoming environment, we ensure that our team members feel valued and empowered while contributing to our success.
