ANZ SaaS BDR in Sydney

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, with a strong North American presence anchored in Seattle, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall:

• We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes.
• We value ownership, continuous learning, and thoughtful speed.
• If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

The Team You'll Join:

As a Business Development Representative, you’ll be an integral part of our ANZ sales team that works collaboratively with Account Executives as you build your career at Aircall through our Sales Career Track. It’s a fast-paced role and a perfect entryway into sales within the SaaS space. Learn the fundamentals of expanding Aircall's customer base by prospecting, qualifying potential customers, and, with success, moving into an outbound closing role.

Passion, drive, ambition, and commitment to the mission are all qualities our all-stars have— we win together! Our ideal candidate is excited by Aircall’s outstanding company trajectory and significant individual earning potential, including uncapped commission. We’re looking for a team-player who wants to learn and grow within the revenue organisation and build a career with us.

About the Role:

You’ll be based in our Sydney CBD office on O’Connell Street, working a hybrid model of three days in the office and two days from home.

Key Responsibilities:

• The Business Development Representative’s role is to uncover and create well-qualified new opportunities through cold calling, email outreach, networking, and utilizing our proven process and our extensive Salesforce database.
• Create & execute outbound campaigns (emails, calls) to book demos/meetings with relevant leads.
• Research and prospect ideal customers and gather key lead information through open-ended questions and thoughtful conversations.
• Understand the business, needs, and the buying cycle of the leads, building and nurturing preliminary relationships.
• Work closely with the Account Executives & the rest of the sales team to accelerate the sales cycle.
• Represent Aircall with integrity and professionalism at all times in all written and oral communications while highlighting Aircall’s value proposition and key selling points to raise interest.
• Use Salesforce and other best in practice tools for your daily activity and process.

Key Qualifications:

• 1 year or more experience in outbound sales.
• Experience within tech or a SaaS start/scale up environment is highly regarded.
• A team spirit mindset with the desire to continuously grow and learn.
• Attention to detail, organizational skills, and fantastic time management.
• You’re an extremely clear and direct communicator, and you have excellent verbal and written communication skills.
• Ability to be autonomous, take initiative, and truly own your own success.
• An enthusiastic and positive attitude!

Key traits we look for:

• You are coachable, resilient, and solution-oriented.
• You find the fun in a good challenge!

We will invest in you, as you invest in us. We believe that owning your growth and owning your success starts with you, but it's up to us to help provide the platform for learning, growing and building your career!

Key moment to join Aircall in terms of growth and opportunities. Our people matter, work-life balance is important at Aircall. Fast-learning environment, entrepreneurial and strong team spirit. Competitive salary package & benefits.

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all.

We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.