Aviation Revenue Specialist in Canberra

Play a critical role in managing Airservices' aviation revenue, ensuring accuracy, efficiency, and compliance at every step. Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world's airspace and provision of aviation rescue fire fighting services at Australia's busiest airports. Our people are our greatest asset with a dynamic and diverse team operating from locations across the country - from bustling cities to regional and remote locations, including an island.

This team helps secure the future of Australia's skies and keeps it amongst the safest in the world. We connect people with their world safely - linking family and friends, generating economic activity, creating jobs, and facilitating trade and tourism. Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do, value a service first mindset and embrace a challenge to explore a career with Airservices. In return you will be a valued team member, be offered flexibility and experience a meaningful career in an exciting, ever-evolving aviation industry.

As an Aviation Revenue Specialist, you will be responsible for executing end-to-end aviation revenue processes, including:

• Billing data management
• Periodical billing cycles
• Customer relationship management
• Dispute resolution
• Compliance assurance
• Performance reporting

Additionally, you will drive ongoing improvements in aviation billing systems, optimizing team processes and enhancing systems such as SAP and our in-house Flight Charging system. With a focus on maintaining the integrity of aviation billing and debt collection systems within legislative and policy guidelines, you will work to meet performance targets, streamline processes, and align financial outcomes with Airservices' corporate strategy.

If you thrive in a fast-paced, high-impact environment and have a passion for delivering financial excellence, this is your chance to make a real difference in the aviation industry. This is a 12-month fixed term contract that covers parental leave.

Key Requirements:

• Ability to manage and interpret large datasets with accuracy and attention to detail
• Strong communication, interpersonal, and relationship-building skills with a customer service focus
• Proficiency in Microsoft Office (especially Excel), and ability to adapt to using new systems
• Ability to manage priorities, adapt to ambiguity, and contribute to a positive team culture
• Problem-solving skills and experience in a high data environment with a continuous improvement mindset
• Knowledge of the aviation sector and accounting principles
• Experience with SAP or similar accounting software

Airservices Australia is a diverse and inclusive employer that recognises the benefits of having a workforce that reflects the communities in which we work. We encourage applications from diverse groups including Aboriginal and/or Torres Strait Islander people. To be eligible to apply, you must be an Australian Citizen or a Permanent resident as an Airservices Background check is required for this role.