At a Glance
- Tasks: Build strong customer relationships and provide excellent service in our showroom.
- Company: Join Aidacare, a leader in the Healthcare Equipment Industry with a commitment to innovation.
- Benefits: Enjoy employee discounts, a comprehensive training program, and wellness support.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Make a difference by helping customers find the right healthcare solutions.
- Qualifications: Customer service experience is a plus, but great communication skills are essential.
The predicted salary is between 47250 - 57750 $ per year.
In this role, you will build strong customer relationships through face-to-face service in our showroom by demonstrating product knowledge and equipment. Increasing sales and customer satisfaction by working with customers and ensuring a positive experience.
Essential Skills & Qualifications
- Previous customer service or industry experience preferred, but not essential
- Excellent verbal and written communication skills are essential
- Adept at navigating computer systems to manage customer interactions and records
- Ability to remain composed in a fast-paced work environment and under pressure
- Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check)
Duties & Responsibilities
- Greet customers delivering excellent customer service with a sales-focused approach
- Resolve customer questions and concerns in an efficient manner
- Learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience
- Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business
- Maintain showroom inventory and presentation as required
Benefits
- Employee discounts on Aidacare health equipment products and services
- Quarterly incentive scheme
- Employee Assistance Program to support mental wellness
- Benefits package includes discounts for retail, insurance, gym and more
- Comprehensive training program to equip you with the necessary skills and knowledge
About the company
Aidacare is one of the leading players in the Healthcare Equipment Industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia.
Showroom Consultant in Melbourne employer: Aidacare
At Aidacare, we are dedicated to fostering a supportive and dynamic work environment where our employees can thrive. As a Showroom Manager in MacGregor or Acacia Ridge, you will benefit from comprehensive training, employee discounts on health equipment, and a strong focus on mental wellness through our Employee Assistance Program. Join us in making a meaningful impact in the healthcare industry while enjoying opportunities for personal and professional growth.
