In this key role, you would carry out necessary maintenance,repairs and testing of our healthcare equipment. This equipment would includebeds, patient hoists, wheelchairs, motorised scooters and a wide range ofmedical equipment and health aids.
Location: Thomastown, Victoria, Australia
Hours: Monday –Friday, Full Time Permanent
Essential Skills & Qualifications
- Preference for a Mechanical orService Technician background or field experience within the healthcare orservice-related sector.
- Strong problem solving to customer’sneeds and provide appropriate solutions
- Ability to deliver a high level ofcommunication and professional customer service
- The ability to work independentlywith strong time management, punctuality and admin skillset
- Current and valid Driver’sLicense and willing to travel to meet client requirements
Duties & Responsibilities
- Troubleshoot and complete repairsand servicing with the highest level of skill and customer service
- Preparing clear, accurate andconcise service records
- Maintaining servicing equipment and the company vehiclein a good condition, ensuring inventory is adequate
- Become an expert on our products,staying up-to-date with new features and offerings and using this knowledge todeliver seamless repairs
- Maintain the safety and integrity ofall serviced products in accordance with Australian Standards and CompanyPolicy
- Fully maintained company van,mobile and laptop
- Employee discounts on Aidacarehealth equipment products and services
- Quarterly incentive scheme
- Employee Assistance Program tosupport mental wellness
- Benefits package includes discountsfor retail, insurance, gym and more
- Comprehensive training program toequip you with the necessary skills and knowledge
About the company
Aidacare is one of the leading players in the HealthcareEquipment Industry, we pride ourselves on our commitment to excellence,innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90locations across all states and territories in Australia.
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Service Technician (BD) in Melbourne employer: Aidacare
At Aidacare, we are dedicated to fostering a supportive and dynamic work environment where our employees can thrive. As a Showroom Manager in MacGregor or Acacia Ridge, you will benefit from comprehensive training, employee discounts on health equipment, and a strong focus on mental wellness through our Employee Assistance Program. Join us in making a meaningful impact in the healthcare industry while enjoying opportunities for personal and professional growth.