In this key role, you would carry out necessary maintenance, repairs and testing of our healthcare equipment. This equipment would include beds, patient hoists, wheelchairs, motorised scooters and a wide range of medical equipment and health aids.
Role Title
Service Technician
Location
Cairns, Queensland, Australia
Hours
Monday – Friday, Full Time Permanent
Reporting
FNQ Associate Regional Manager
Essential Skills & Qualifications
- Preference for a Mechanical or Service Technician background or field experience within the healthcare or service-related sector.
- Strong problem solving to customer’s needs and provide appropriate solutions
- Ability to deliver a high level of communication and professional customer service
- The ability to work independently with strong time management, punctuality and admin skillset
- Current and valid Driver’s License and willing to travel to meet client requirements
Duties & Responsibilities
- Troubleshoot and complete repairs and servicing with the highest level of skill and customer service
- Preparing clear, accurate and concise service records
- Maintaining servicing equipment and the company vehicle in a good condition, ensuring inventory is adequate
- Become an expert on our products, staying up-to-date with new features and offerings and using this knowledge to deliver seamless repairs
- Maintain the safety and integrity of all serviced products in accordance with Australian Standards and Company Policy
Benefits
- Fully maintained company van, mobile and laptop
- Employee discounts on Aidacare health equipment products and services
- Quarterly incentive scheme
- Employee Assistance Program to support mental wellness
- Benefits package includes discounts for retail, insurance, gym and more
- Comprehensive training program to equip you with the necessary skills and knowledge
About The Company
Aidacare is one of the leading players in the Healthcare Equipment Industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia.
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Service Technician employer: Aidacare Pty Ltd
Aidacare is an exceptional employer located in Cairns, Queensland, offering a dynamic work environment where employees can thrive in the Community & Aged Care sector. With a strong focus on employee growth through comprehensive training programs and a supportive culture that values customer service excellence, team members enjoy benefits such as a fully maintained company van, mobile, and laptop, along with discounts on health equipment products. Join us to be part of a dedicated team that prioritises innovation and customer satisfaction while fostering meaningful relationships with clients.
