At a Glance
- Tasks: Engage customers through calls, educate them on insurance products, and manage referrals.
- Company: Join AIA, a leader in promoting healthier lives across Australia.
- Benefits: Flexible work, career development, extra leave days, and health initiatives.
- Other info: Supportive culture focused on personal growth and community impact.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: RG146 qualified with experience in fast-paced sales environments.
The predicted salary is between 47250 - 57750 $ per year.
BE THE DIFFERENCE At AIA, we don't simply believe in being 'the best'. We believe in better – because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.
The Opportunity
This is your opportunity to bring your industry leading telephone-based sales and Life Insurance experience to our AIA Financial Services department. This critical role is responsible for the management and provision of leads from referral partners in relation to Life Insurance, Private Health Insurance and Financial planning needs. You will be committed to making a positive difference in our customers lives by helping them see the connection between financial wellbeing, and physical and mental wellbeing.
To do this successfully you will:
- Provide excellent customer engagement by owning the referral process and ensuring the most appropriate offering based on the customer
- Assist customer queries over the phone through inbound/outbound calls as well as digital channels
- Educate our customers on the full range of products and services, so they can make informed decisions on what is appropriate for their needs
- Build your knowledge of the Advice industry, legislative changes and attend professional development and compliance training sessions
- Be curious and interested to continuously grow your knowledge and learning to provide a better service to customers
- Collaborate with different parts of the business to help with ongoing business initiatives
Successful applications will demonstrate:
- RG146 Qualified (General Knowledge, Life Insurance, Superannuation)
- Demonstrated ability working in high volume, fast paced telephone-based sales environment
- Working within a regulated environment with a strong focus on compliance and quality is highly regarded
- Excellent communication skills both written and verbal
- Well-developed rapport building and customer engagement skills
- Exceptional organisational and time management skills
- Strong work ethic with a high level of personal accountability
Why choose AIA:
- Access our training and development to build on your current skills
- Career development through internal mobility opportunities
- Work for a business helping millions of Australians and make a difference to someone's life every day
- Access additional leave days a year to recharge and refresh yourself
- Enjoy wonderful Health and Wellbeing initiatives that support you
- Work with supportive and inclusive managers
- Flexible working arrangements
AIA is different. Are you? If you are interested in joining AIA, apply by following the link below.
Life Insurance Consultants in Perth employer: aia
AIA Australia is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where collaboration and innovation thrive. With a focus on enhancing member experiences, employees benefit from a supportive environment that encourages mentorship and skill enhancement, all while enjoying the flexibility of a hybrid work model in a vibrant location. Join us to make a meaningful impact in the health insurance sector while advancing your career in a company that values your contributions.
