At a Glance
- Tasks: Manage claims and help people achieve healthier lives.
- Company: Join AIA, a leading life insurance company making a real difference.
- Benefits: Competitive salary, bonuses, hybrid work, and wellness programs.
- Other info: Career growth opportunities and supportive work environment.
- Why this job: Be part of an award-winning team that values your impact.
- Qualifications: Experience in claims assessing and strong customer focus.
The predicted salary is between 66150 - 80850 $ per year.
At AIA we don’t simply believe in being ‘the best’. We believe in better – because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.
This is an exciting opportunity to join the AIA Group Claims Team. We have multiple opportunities for Case Managers in IP and TPD, based in Sydney, Melbourne or Brisbane. Join an award-winning team that values experience and will help you build on the career momentum you’ve already worked so hard to achieve. We want you to feel part of something bigger, empowered to do the right thing and make a difference in every interaction.
To do this successfully you will:
- Manage a portfolio of claims holistically to achieve sustainable, timely outcomes.
- Investigate and resolve disputes.
- Manage your priorities to achieve SLAs.
- Prepare all customer communication, including complex information and adverse decision advice.
Successful applications will demonstrate:
- Previous claims assessing experience in Life, Workers Compensation and/or Health Insurance.
- Maintaining quality stakeholder management/relationships.
- Customer First Approach.
Why choose AIA:
- Career progression offered through internal pathway program.
- On the job training and induction program.
- Free membership to AIA Vitality health and wellbeing program.
- Four additional recharge days per year in addition to annual leave.
- Competitive salary + Bonus potential + Staff discounts.
- Hybrid work – WFH 2 days per week.
- Discounted parking available + public transport + amenities close by.
At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group – it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives. We are proud that this difference has been recognised in the 2024 ANZIIF awards by being named Life Insurance Company of the Year. AIA is different. Are you?
Group Claims Roles in Sydney employer: AIA Australia
AIA Australia is an exceptional employer located in the vibrant city of Sydney, offering a supportive work culture that prioritises employee well-being and professional growth. As a member of our life insurance team, you will benefit from ongoing training and development opportunities, ensuring you stay at the forefront of industry standards while making a meaningful impact on the lives of our members and beneficiaries.
