Operations Coordinator – Our Client | Clayton, VIC | Full-Time, On-Site
About Our Client
Our client is a specialist industrial services business operating across Australia, supporting a broad base of clients throughout the full asset lifecycle. Part of a larger ASX-listed group, the team is tight‐nest, trades‐led, and based out of a hands‐on site in Clayton.
The Role
This is a coordination role sitting between the General Manager and a small admin team. You'll be keeping jobs moving, customers informed, and the back‐office running smoothly day to day. You'll be working across job management, customer communication, and internal coordination — making sure the right people have what they need and nothing falls through the cracks.
What You'll Be Doing
- Managing jobs end‐to‐end in a job management system, from creation through to invoicing
- Coordinating with field technicians to keep workflow on track
- Handling customer calls and queries and resolving issues as they come up
- Staying across timesheets, reports, and job financials on a daily basis
- Supporting and directing a small admin team
- Keeping the GM across anything that needs attention
What We're Looking For
- A background in operations, service coordination, or admin in a technical or trade environment
- Comfortable with job management or ERP systems — prior NetSuite experience is a bonus
- Happy to roll up your sleeves — this isn't a purely strategic role and the day‐to‐day detail matters
- Strong communicator who can work across different levels and personalities
- Organised, reliable, and switched on when it comes to accuracy and follow‐through
Operations Lead in Melbourne employer: Agrifutures
Join a leading global manufacturing group at our Geelong facility, where you will have the opportunity to make a real impact as a Production Team Leader. We pride ourselves on fostering a collaborative work culture that values employee development and engagement, offering robust training programs and career advancement opportunities. With a strong focus on food safety and operational excellence, you'll be part of a dynamic team that supports both day and night operations, ensuring a rewarding and meaningful work experience.
