Agoda is seeking an Associate Director, Head of People Services & Help Desk to lead the employee-facing service delivery model globally. You will oversee Tier 1 support, Tier 0 self-service, and Global People Relations Services, shaping how employees access HR guidance and case management across a fast-moving, international organization.
You will build scalable processes, governance, and self-service adoption while ensuring high-quality, trusted support to managers and staff.
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Global Head, People Services & Help Desk in Sydney employer: Agoda Company Pte. Ltd.
Agoda is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. With a focus on employee growth, Agoda offers opportunities for professional development and the chance to work alongside a diverse team in the vibrant city of Bangkok. The company’s commitment to bridging the world through travel not only makes for meaningful work but also provides unique advantages such as relocation support and a strong emphasis on ethical practices in a fast-paced environment.
