At a Glance
- Tasks: Help customers solve problems and build strong relationships while supporting daily operations.
- Company: Join Darling Irrigation, a leading provider of innovative water solutions in Australia.
- Benefits: Enjoy flexible working arrangements, career development, and wellbeing perks.
- Other info: Be part of a passionate team with diverse opportunities across NSW, VIC & TAS.
- Why this job: Make a real difference in the agricultural industry while growing your skills.
- Qualifications: Retail sales experience and strong communication skills are essential.
The predicted salary is between 63000 - 77000 $ per year.
Do you enjoy helping customers solve problems and building strong relationships? This could be the opportunity for you!
About the Role
This is an exciting opportunity for a proactive and customer-focused individual to join our team. As a key point of contact for our customers, you’ll help them identify the right products and solutions for their needs while also supporting the day-to-day operation of the Dubbo branch.
Your key responsibilities will include:
- Providing exceptional customer service and building strong, ongoing customer relationships
- Supporting a wide range of internal stakeholders, including the Service Department, Project Sales, and surrounding branches and departments
- Assisting customers with irrigation, pump, pipe, fittings, water and agricultural product enquiries
- Understanding customer requirements and recommending suitable products and solutions
- Processing retail sales, customer orders and invoices using point of sale and financial systems
- Maintaining accurate inventory records and assisting with stocktakes
About You
You will have:
- Strong retail sales and customer service experience
- Experience within the irrigation, water or agricultural industry
- Well-developed communication and interpersonal skills
- Strong organisational skills with the ability to manage competing priorities
- Experience with point of sale, inventory or ERP/financial systems
- A positive and proactive approach with good problem-solving skills
- A current valid driver’s licence
About Us
Darling Irrigation is a recognised leading independent provider of irrigation products and services in Australia. We provide innovative, sustainable and mutually profitable water solutions. The business offers a retail network, service departments and project installations across a broad spectrum of the irrigation sector supported by 7 locations throughout NSW, VIC & TAS. Darling Irrigation is a wholly owned subsidiary of the AGnVET Services Group, an Australian owned independent agribusiness, providing rural supplies and services for over 100 years to the agricultural community.
Our Benefits
Work for a leading agribusiness that has a diverse range of products and services that are brought to life by talented and hardworking people who are passionate about the agricultural industry. All of which makes AGnVET a rewarding employer. We also offer:
- Flexible working arrangements
- Career experiences and your personalised development support
- Employee Assistance Program
- Wellbeing benefits including vaccinations and discounted health insurance
- $1,500 employee referral bonuses
- Salary sacrifice to superannuation
- Paid Parental Leave
You must have the right to live and work in this location to apply for this job.
Customer Service Officer in Dubbo employer: AGnVET Services Group
Polycon Engineering is an exceptional employer, offering a dynamic work environment where precision and quality are at the forefront of our operations. With a strong commitment to employee wellbeing, we provide comprehensive benefits including flexible working arrangements, career development support, and a culture that values teamwork and safety. Join us in Rochester and be part of a leading agribusiness that not only prioritises your professional growth but also contributes positively to the agricultural community.
