Casual Customer Service Officer
Are you a motivated all-rounder who enjoys keeping stock in order and building strong relationships with customers? If so, this might be the opportunity for you!
About the Role
This is an exciting opportunity for an organised and proactive individual with strong customer service experience and a passion for inventory accuracy.
You will not only be our first point of contact for our customers, but also the key person in branch responsible for all inventory management, stock flow and warehouse coordination.
Your key responsibilities will include:
- Coordinating the receiving, checking and storing of incoming goods
- Maintaining accurate inventory records, stock levels and assisting with stocktakes
- Managing order fulfilment, including picking, packing, and organising store transfers
- Processing sales, orders and invoices using point of sale and financial systems
- Working with the branch team to optimise stock availability and movement
- Assisting customers with product enquiries and building strong, ongoing relationships
- Upholding AGnVET’s safety and compliance standards
- Supporting general branch operations where required
This role is casual, offering a minimum of 2 days per week.
About You
Essential:
- Cert III in Retail (or minimum 2 years’ retail or warehouse experience)
- Strong customer service capability with well-developed communication skills
- Proven organisational skills with the ability to prioritise workload and maintain accuracy
- Basic Microsoft Office skills (Word, Excel and Outlook) and experience with POS or ERP / Financial
- systems
- Ability to work independently and collaboratively within a small team
- Problem solving ability and a proactive, self-starter mindset
- Current valid driver’s licence
Desirable:
- Forklift licence (or willingness to obtain)
- Experience within the agricultural sector
- Previous inventory management or warehouse coordination experience
About Us
Darling Irrigation is a recognised leading independent provider of irrigation products and services in Australia. We provide innovative, sustainable and mutually profitable water solutions. The business offers a retail network, service departments and project installations across a broad spectrum of the irrigation sector supported by 7 locations throughout NSW, VIC & TAS.
Darling Irrigation is a wholly owned subsidiary of the AGnVET Services Group, an Australian owned independent agribusiness, providing rural supplies and services for over 100 years to the agricultural community.
Our Benefits
Work for a leading agribusiness that has a diverse range of products and services that are brought to life by talented and hardworking people who are passionate about the agricultural industry. All of which makes AGnVET a rewarding employer.
We also offer:
- Flexible working arrangements
- Career experiences and your personalised development support
- Employee Assistance Program
- Wellbeing benefits including vaccinations and discounted health insurance
- $1,500 employee referral bonuses
- Salary sacrifice to superannuation
- Paid Parental Leave
You must have theright to live and workin this location to apply for this job.
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Casual Customer Service Officer | Dubbo employer: AGnVET Services Group
Polycon Engineering is an exceptional employer, offering a dynamic work environment where precision and quality are at the forefront of our operations. With a strong commitment to employee wellbeing, we provide comprehensive benefits including flexible working arrangements, career development support, and a culture that values teamwork and safety. Join us in Rochester and be part of a leading agribusiness that not only prioritises your professional growth but also contributes positively to the agricultural community.
