Lyra Technology Group in Melbourne, Victoria, is seeking an IT Support Engineer, Level 2, to join the Client Solutions team. The role combines onsite and remote work, with about 1–2 days onsite and significant remote support across multiple client sites.
You will resolve escalated issues, work independently, and collaborate with stakeholders to maintain service quality, documentation, and knowledge sharing. A strong MSP background and hardware, networking, and Microsoft experience are required.
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IT Support Engineer II - Onsite/Remote MSP Expert in Melbourne employer: AGL
AGL is an exceptional employer, offering a dynamic work environment at the Wattle Point Wind Farm where you can contribute to a sustainable future while advancing your career. With a strong focus on inclusivity, respect, and continuous learning, AGL provides numerous benefits including flexible working options, generous parental leave, and opportunities for professional development. Join a passionate team dedicated to powering Australian lives and enjoy the unique advantage of working in a location that generates renewable energy for thousands of homes.
