AGL is seeking a Governance & Improvement Officer within the Dispute Resolution team to strengthen complaint governance, support continuous improvement and ensure fair, timely outcomes for customers. You will report to the Dispute Resolution Governance & Improvement Manager and collaborate with various teams to drive governance, compliance and improvement initiatives.
The role focuses on reducing complaints, enhancing customer experience and improving operational efficiency in a regulated,
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Governance & Improvement Specialist for Customer Outcomes in Melbourne employer: AGL
AGL is an exceptional employer, offering a dynamic work environment at the Wattle Point Wind Farm where you can contribute to a sustainable future while advancing your career. With a strong focus on inclusivity, respect, and continuous learning, AGL provides numerous benefits including flexible working options, generous parental leave, and opportunities for professional development. Join a passionate team dedicated to powering Australian lives and enjoy the unique advantage of working in a location that generates renewable energy for thousands of homes.
