AGL is seeking a Customer Experience Specialist for a 12-month max term role in Docklands, VIC. You will manage inquiries from commercial and industrial customers via email and calls, resolving issues at first contact or through case management to ensure a positive experience.
You'll work with the BDMs and service teams to meet contractual obligations, proactively communicate, and drive improvements in processes and automation to deliver superior service across stakeholders.
Energy CX Specialist — 12-Month Term in Adelaide employer: AGL
AGL is an exceptional employer, offering a dynamic work environment at the Wattle Point Wind Farm where you can contribute to a sustainable future while advancing your career. With a strong focus on inclusivity, respect, and continuous learning, AGL provides numerous benefits including flexible working options, generous parental leave, and opportunities for professional development. Join a passionate team dedicated to powering Australian lives and enjoy the unique advantage of working in a location that generates renewable energy for thousands of homes.
