AGL Energy is seeking a Collections Intelligence Lead at its Docklands, Melbourne campus. You will transform collections performance through analytics, BI, and data-driven strategy, uncovering insights to improve debt recovery, customer engagement and payment outcomes.
You will partner with Credit Risk, Customer Experience, Finance, and Technology to strengthen data foundations, reduce bad debt and optimise decisioning while balancing commercial and customer outcomes.
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Senior Collections Intelligence Lead in Melbourne employer: AGL Energy
AGL Energy is an exceptional employer, offering a supportive work culture that prioritises safety and reliability in the mining sector. With a 9-day fortnight schedule, employees enjoy a great work-life balance while having access to continuous professional development opportunities and the chance to work on innovative electrical and control systems at Loy Yang Mine in Victoria.