AGL Energy in Docklands, Victoria seeks a Customer Experience Specialist to manage inquiries from Commercial & Industrial customers via email and calls, delivering proactive service and resolving issues at first contact where possible.
You'll work with BDMs and service teams to meet contractual obligations, drive improvements, and enhance customer satisfaction while navigating complex contracts and stakeholder needs in a dynamic energy environment.
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CX Specialist — Energize Premium Client Experience in Melbourne employer: AGL Energy
AGL Energy is an exceptional employer, offering a supportive work culture that prioritises safety and reliability in the mining sector. With a 9-day fortnight schedule, employees enjoy a great work-life balance while having access to continuous professional development opportunities and the chance to work on innovative electrical and control systems at Loy Yang Mine in Victoria.
