At a Glance
- Tasks: Manage client relationships and oversee successful delivery of Duck Creek solutions.
- Company: Join a leading IT services firm with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Collaborative team culture with opportunities to mentor and lead.
- Why this job: Make a real impact in the P&C insurance industry while driving business growth.
- Qualifications: 8-15 years in IT, with expertise in Duck Creek solutions and strong client management skills.
The predicted salary is between 105750 - 129250 $ per year.
We are seeking an experienced Account Manager to oversee client relationships, drive business growth, and ensure the successful delivery of Duck Creek solutions.
This role requires a dynamic individual with deep expertise in P&C Insurance, strong client management skills, and the ability to align business objectives with technical capabilities.
- Skill Set
- 8–15 years of experience in IT, with at least 5 years in Duck Creek solution implementation or account management roles.
- In-depth knowledge of Duck Creek Policy, Billing, and Claims modules.
- Familiarity with Duck Creek architecture, integration, and configuration best practices.
- Strong understanding of P&C insurance industry processes and workflows.
- Proven experience in managing large, complex accounts and engagements.
- Excellent communication, negotiation, and presentation skills.
- Strong analytical and problem-solving abilities.
- Proficiency in project management tools and methodologies.
Responsibilities
Client Relationship Management
- Act as the primary point of contact for clients, building and maintaining strong, long-term relationships.
- Understand client business needs and provide tailored solutions using Duck Creek technology.
- Drive client satisfaction through regular interactions, feedback loops, and issue resolution.
Project Oversight and Delivery
- Collaborate with delivery teams to ensure high-quality and timely implementation of Duck Creek products.
- Monitor project milestones, risks, and budgets to ensure alignment with client expectations.
- Provide strategic oversight for Duck Creek solution customization, integration, and support.
Business Development
- Identify opportunities for account growth, including upselling and cross-selling Duck Creek services and solutions.
- Partner with internal stakeholders to prepare proposals and present solutions to clients.
- Stay informed of industry trends, competitive offerings, and emerging technologies to drive innovation for clients.
Team Collaboration and Leadership
- Work closely with technical teams, architects, and delivery managers to align on project objectives.
- Guide and mentor junior team members to enhance delivery quality and account management skills.
Governance and Reporting
- Define and implement governance models to streamline communication and decision-making processes with clients.
- Provide regular status updates, reports, and insights to both clients and internal leadership.
- Seniority level
- Mid-Senior level
- Employment type
- Full-time
- Job function
- Project Management, Strategy/Planning, and Business Development
- Industries
- IT Services and IT Consulting
Senior Delivery Manager in Sydney employer: Aggne
Join a dynamic team as a Test Manager where your expertise in quality assurance will be highly valued. Our company fosters a collaborative work culture that prioritises employee growth and development, offering opportunities for continuous learning and advancement in the thriving insurance sector. Located in a vibrant area, we provide a supportive environment that encourages innovation and ensures our employees feel empowered to contribute to the long-term success of our business.
